Housekeeping Supervisor - Lead & Elevate Guest Comfort

HHM Hospitality; Orlando (FL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental and Vision Health Ins

Paid Time Off

401k Company Match

Free Basic Life Insurance

Travel Discounts

Commuter Transit and Parking Benefits

Employee Assistance and Wellness

Educational/Professional Development

Referral Bonus Program

Job summary

HHM Hospitality is seeking a Housekeeping Supervisor for our Orlando property. You will supervise housekeeping staff to meet brand and guest service standards while upholding HHM values and sustainability practices.

You may also assist in the breakfast area and help manage staff, schedules, and safety procedures. The role emphasizes training, performance coaching, and maintaining high cleanliness and guest satisfaction.

Qualifications

• High School diploma preferred.
• Previous housekeeping experience or equivalent training required.
• Previous supervisory responsibility preferred.

Responsibilities

• Train, schedule, coach and support associates to standards and HHM values.
• Screen applicants and hire new employees when needed.
• Train staff to clean rooms efficiently according to standards.
• Communicate guest service scores to drive improvement.
• Issue cleaning supplies and equipment to associates.
• Occasionally assist with room cleaning as needed.
• Address performance concerns through direct intervention or vendors.
• Supervise laundry staff if applicable.
• Prepare work schedules based on occupancy and staffing needs.
• Follow EarthView sustainability guidelines and OSHA safety rules.
• Assist in the breakfast area as needed.
• Ensure overall guest satisfaction and perform duties as requested by management.

Skills

Train staff

Schedule staff

Coach associates

Support associates

Education

High School diploma preferred

Job description

HHM Hospitality is seeking a Housekeeping Supervisor for our Orlando property. You will supervise housekeeping staff to meet brand and guest service standards while upholding HHM values and sustainability practices.

You may also assist in the breakfast area and help manage staff, schedules, and safety procedures. The role emphasizes training, performance coaching, and maintaining high cleanliness and guest satisfaction.