Housekeeping Supervisor - Lead Cleanliness & Guest Experience

Appone; Indianapolis (IN); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health benefits

Disability & life insurance

Employee Assistance Program

401(k) with match

HSA available

Job summary

HM Alpha Hotels & Resorts seeks a Housekeeping Supervisor to oversee daily cleaning operations and maintain hotel standards. You will lead Room Attendants, train staff, and coordinate with other departments to ensure guest rooms and public areas meet quality expectations.

The role emphasizes budget awareness, inventory control, and quick resolution of guest concerns. Evening shifts are typical, with competitive hourly pay and comprehensive benefits.

Qualifications

• Minimum 2–3 years of housekeeping experience in a commercial environment.
• Experience supervising or training housekeeping staff.
• Familiarity with inventory management, room inspections, and guest service protocols.

Responsibilities

• Assign work to Room Attendants and train staff in housekeeping duties; may assist with cleaning tasks as needed.
• Maintain accurate room occupancy records and communicate status to relevant departments.
• Address and resolve guest complaints related to housekeeping services or equipment.
• Prepare requisitions for room supplies, furniture renovation, or replacements.
• Inspect carpets, drapes, and furniture for stains, damage, or wear and report findings.
• Check and manage linen and supply inventories to ensure adequate stock.

Skills

Leadership

Staff training

Communication

Organizational skills

Time management

Guest service

Education

High School Diploma

Hospitality training

Job description

HM Alpha Hotels & Resorts seeks a Housekeeping Supervisor to oversee daily cleaning operations and maintain hotel standards. You will lead Room Attendants, train staff, and coordinate with other departments to ensure guest rooms and public areas meet quality expectations.

The role emphasizes budget awareness, inventory control, and quick resolution of guest concerns. Evening shifts are typical, with competitive hourly pay and comprehensive benefits.