Housekeeping Supervisor - Guest Experience Lead

Kaizen Lab Inc.; Sarasota, Northern (FL, KY); Hybrid; USD 38,000 - 46,000; Full time

Benefits offered by this job

Medical Insurance

Dental/Vision Insurance

Paid Time Off

Brand Discounts

Job summary

The Home 2 Suites and Hilton Garden Inn are seeking a Dual Housekeeping Supervisor to lead housekeeping operations for designated suites and public spaces. We seek positive, caring and smiling individuals to join our Housekeeping Team!

The Housekeeping Supervisor is responsible for all cleaning functions to service designated suites and public areas as directed by the Executive Housekeeper or General Manager.

Qualifications

• High school diploma or equivalent preferred.
• Knowledge of hotel, housekeeping and hotel laundry operations required.
• Flexibility to work various shifts, including evenings and weekends.
• Long hours sometimes required.
• Exhibits initiative, responsibility and flexibility.
• Excellent time management skills.
• Friendly, cooperative manner and patience in dealing with customers and staff.
• Must communicate clearly and professionally in English with coworkers, owners and management.
• Must understand directions and work objectives as set by the supervisor.
• Must understand hazards and procedures around cleaning agents and light machinery.

Responsibilities

• Receives daily room lists to identify rooms and public spaces to be cleaned.
• Prepare housekeeping cart for next day’s use.
• Remove trash and dirty linen from guest suites.
• Keep hallways and public areas clean, neat and vacuumed.
• Report missing items from rooms to the Executive Housekeeper.
• Operate housekeeping equipment (vacuum, irons, washer, dryer, buffers, etc.).
• Maintain appearance and grooming, and follow dress code and uniform requirements.
• Be professional and friendly with guests, managers, and staff at all times.
• Comply with brand standards and safety regulations for hotel operations.
• Communicate with hotel staff to accommodate special guest requests.
• Attend all-employee meetings and events as required by management.

Skills

Customer service

English communication

Flexible schedule

Time management

Teamwork

Safety awareness

Education

High school diploma or equivalent

Tools

Industrial washer

Vacuum

Dryer

Job description

The Home 2 Suites and Hilton Garden Inn are seeking a Dual Housekeeping Supervisor to lead housekeeping operations for designated suites and public spaces. We seek positive, caring and smiling individuals to join our Housekeeping Team!

The Housekeeping Supervisor is responsible for all cleaning functions to service designated suites and public areas as directed by the Executive Housekeeper or General Manager.