Senior Housekeeping Leader: Elevate Guest Experience

Ontario Trillium Foundation; Colorado Springs (CO); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Bonus opportunity

Medical, dental, and vision insurance

401(k) plan

Paid time off

Hilton Team Member Travel Program

Career advancement opportunities

Supportive and collaborative work环境

Job summary

Hilton Garden Inn in Colorado Springs seeks an experienced Executive Housekeeper to lead the housekeeping department, drive guest satisfaction, and uphold the brand’s cleanliness standards. This hands-on role focuses on team leadership, training, and daily operations to create exceptional guest experiences.

The ideal candidate has strong organizational skills, a proven track record in hospitality housekeeping, and the ability to manage schedules, budgets, and inventory while maintaining a

Qualifications

• Minimum of 2 years of hotel housekeeping leadership experience.
• Executive Housekeeper or Assistant Executive Housekeeper experience preferred.
• Hilton brand experience strongly preferred.
• Proven ability to lead, coach, and develop teams.
• Strong organizational and time-management skills.
• Experience managing labor budgets, inventories, and productivity standards.
• Detail-oriented with a commitment to cleanliness standards.
• Strong communication and problem-solving skills.
• Ability to work a flexible schedule, including weekends and holidays.

Responsibilities

• Directing all housekeeping and laundry operations.
• Recruiting, training, scheduling, and developing housekeeping associates.
• Conducting daily inspections of guest rooms, public areas, meeting spaces, and back-of-house areas.
• Ensuring compliance with Hilton brand standards and company expectations.
• Managing labor costs, productivity, and departmental budgets.
• Maintaining inventory controls and ordering supplies.
• Coordinating room readiness with the Front Office team to maximize guest satisfaction.
• Partnering with Maintenance to address repair and preventative maintenance needs.
• Ensuring compliance with safety, sanitation, and OSHA requirements.
• Driving guest satisfaction scores and service excellence initiatives.
• Building a culture of accountability, teamwork, and continuous improvement.

Skills

Leadership

Coaching

Organizational skills

Time management

Communication

Problem solving

Tools

Budgeting

Job description

Hilton Garden Inn in Colorado Springs seeks an experienced Executive Housekeeper to lead the housekeeping department, drive guest satisfaction, and uphold the brand’s cleanliness standards. This hands-on role focuses on team leadership, training, and daily operations to create exceptional guest experiences.

The ideal candidate has strong organizational skills, a proven track record in hospitality housekeeping, and the ability to manage schedules, budgets, and inventory while maintaining a