Housekeeping Supervisor

New Castle Hotels & Resorts; Village of Fairport (NY); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company in the hospitality sector is seeking a Housekeeping Supervisor to ensure excellence in housekeeping operations. This role is integral to managing staff, supervising operations, and maintaining high standards of cleanliness. Applicants should have prior supervisory experience and be effective communicators with attention to detail.

Qualifications

• Three years of progressive experience in a hotel or related field.
• Prior supervisory experience preferred.
• Fluency in reading, writing, and speaking English required.

Responsibilities

• Assist housekeeping management and train staff.
• Schedule co-workers and manage supplies.
• Ensure safety and adherence to OSHA guidelines.

Skills

Communication

Attention to Detail

Multitasking

Education

High School Diploma or Equivalent

Tools

Housekeeping Equipment

Job description

Job Description

Housekeeping Supervisor

You are vital to the success of your department because you know CLEAN. You understand the job and what is necessary for a hotel to offer truly excellent housekeeping. You assist housekeeping management in realizing their vision of excellence and work side by side with the housekeeping staff to help them understand exactly what is expected of them, especially when it comes to new hires. You are the Housekeeping Supervisor. In the role of Housekeeping Supervisor, you will :

• Be a Role Model you have been there and done that in housekeeping, so be willing to pitch in and help your managers as well as your team with whatever needs doing training, coaching, cleaning, inspecting. You know it and can do it all.
• Be a Details Person always be looking for excellence throughout your hotel and make suggestions to management and / or help train staff if they can't see what you do. Keep an eye on supplies and expenses to meet your department's financial objectives.
• Be "The Scheduler" at management's request, schedule your co-workers to meet business demands, taking any special guest requests as well as employee time off requests into consideration. Understand you may need to juggle work assignments to keep the team happy while always providing exceptional guest service. But you can do it you are "The Scheduler"!
• Be Safety Conscious you understand how to train your team to work safely and efficiently and per OSHA guidelines. You also understand when and how to report issues to maintenance and / or security.

Requirements

Job Requirements

This role requires three years of progressive experience in a hotel or related field, with prior supervisory experience preferred. Must know how to effectively use the various pieces of equipment / tools used in housekeeping. A high school diploma or equivalent preferred. Physical requirements include the ability to perform medium work exerting up to 50 pounds of force occasionally, and / or up to 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. This role requires the ability to stand for long periods of time and walk long distances, with the ability to kneel, bend, stretch, twist or reach with your body and arms, as well as the ability to work under variable temperatures and noise levels. Long hours sometimes required. Must be able to multi task. Must possess good communication skills - fluency in reading, writing and speaking English required.