Housekeeping Supervisor

Four Seasons; Teton Village (WY); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Discounted housing available

Employee Travel Program

Medical, dental and vision insurance

5 Weeks PTO

Retail, spa and F&B discounts

Free Employee Cafeteria meals

Free uniform dry cleaning

Discounted/transferable ski passes

Free ski storage

Job summary

Four Seasons Jackson Hole is seeking a Floor Supervisor to lead Room Attendants and House Attendants on property, ensuring all guest rooms and public areas meet Four Seasons' high standards and brand expectations.

You will organize the housekeeping office, assign rooms, dispatch staff, and support day-to-day operations, with a focus on attention to detail, guest satisfaction, and a flexible schedule including weekends and holidays.

Qualifications

• Flexible schedule including any day of the week, all shifts, and holidays.
• High attention to detail and customer service skills.
• Excellent personal presentation and interpersonal skills.
• Must be able to lift, push, pull up to 50lbs.
• Ability to be on feet for entirety of 8 hour shift.
• Successful candidate must possess legal work authorization in the United States.

Responsibilities

• Ensure all guest rooms meet the highest standards; supervise Room Attendants and House Attendants.
• Maintain spotless condition of guest accommodation and front/back of house areas.
• Be an integral part of the Housekeeping Team responsible for cleanliness and attention to detail.
• Assign rooms to Room Attendants, dispatch Houseman and Runners as needed.
• Conduct detailed inspections of guestrooms and public areas.
• Organize the housekeeping office and handle administrative tasks.

Skills

Floor supervision

Guest relations

Detail oriented

Interpersonal skills

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

No matter the season, Jackson Hole offers a lifestyle built around outdoor adventure, meaningful connections, and unforgettable moments. Surrounded by the iconic peaks of Grand Teton and the natural beauty of nearby Yellowstone National Park, Four Seasons Resort and Residences Jackson Hole offers more than a workplace. It's an inspiring place to grow your career, build community, and explore year-round. From world renowned skiing and snowboarding in the winter to hiking, wildlife viewing, and endless outdoor recreation throughout the warmer months, there's always something new to discover in heart of the American West.

Responsibilities

• The Floor Supervisor is responsible for ensuring all guest rooms meet the highest standards oversees both Room Attendants and House Attendants working on the floors conducting detailed inspections of their work.
• Ensures our guest accommodation and all areas front and back of house are maintained in a spotless condition at all times.
• The Floor Supervisor is an integral part of the Housekeeping Team who collectively is responsible for the cleanliness and attention to detail of the hotel.
• Ensures all guest rooms meet the highest standards as set by Four Seasons Hotels.
• Conducts detailed inspections of guestrooms and public areas.
• This position assigns rooms to Room Attendants, dispatches Houseman and Runners on requests and supports the overall day-to-day efficiency of the Housekeeping Operation.
• Organize the Housekeeping office, ensure files are updated, make photocopies, word processing and other administrative tasks.

Preferred Qualifications

• Must be willing to work a flexible schedule in order to accomplish all major responsibilities. This will include any day of the week, all shifts, and holidays.
• High attention to detail and customer service skills
• Candidates must have excellent personal presentation and interpersonal skills.
• Must be able to lift, push, pull up to 50lbs
• ability to be on feet for entirety of 8 hour shift
• Successful candidate must possess legal work authorization in the United States

Benefits!

• Discounted housing available
• Employee Travel Program!
• Medical, dental and vision insurance for you and your family
• 5 Weeks PTO
• Retail, spa and F&B discounts
• Free Employee Cafeteria meals
• Free uniform dry cleaning
• Discounted/transferable ski passes
• Free ski storage

We look forward to receiving your application!

Four Seasons is an Equal Opportunity, Affiliated employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf