Housekeeping Supervisor

Four Seasons Hotels and Resorts; Minnesota; On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Discounted housing

Employee Travel Program

Medical, dental and vision insurance

5 Weeks PTO

Discounts on Retail, Spa and F&B

Free Employee Cafeteria meals

Free uniform dry cleaning

Discounted ski passes

Free ski storage

Job summary

Four Seasons Hotels and Resorts in the United States seeks a Floor Supervisor for our luxury property. The role focuses on ensuring guest rooms and public spaces meet the highest standards, while leading Room Attendants and House Attendants on the floors.

You will inspect guestrooms, organize daily operations, and support the housekeeping team to deliver unmatched guest experiences in a dynamic environment.

Qualifications

• Must be willing to work a flexible schedule including all shifts and holidays.
• High attention to detail and customer service skills.
• Candidates must have excellent personal presentation and interpersonal skills.
• Must be able to lift, push, pull up to 50 lbs.
• Ability to be on feet for the entirety of an 8 hour shift.
• Successful candidate must possess legal work authorization in the United States.

Responsibilities

• The Floor Supervisor ensures all guest rooms meet the highest standards and oversees Room Attendants and House Attendants on the floors.
• Maintains spotless condition of guest accommodations and public spaces.
• Acts as an integral part of the Housekeeping Team ensuring cleanliness and attention to detail.
• Inspects guestrooms and public areas to ensure Four Seasons standards are met.
• Assigns rooms to Room Attendants, dispatches Houseman and Runners, and supports day-to-day operations.
• Organizes the Housekeeping office, keeps files updated, and performs administrative tasks.

Skills

Flexible schedule

Attention to detail

Customer service

Interpersonal skills

Physical stamina

Work authorization (US)

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About the location:

No matter the season, Jackson Hole offers a lifestyle built around outdoor adventure, meaningful connections, and unforgettable moments. Surrounded by the iconic peaks of Grand Teton and the natural beauty of nearby Yellowstone National Park, Four Seasons Resort and Residences Jackson Hole offers more than a workplace. It’s an inspiring place to grow your career, build community, and explore year-round. From world renowned skiing and snowboarding in the winter to hiking, wildlife viewing, and endless outdoor recreation throughout the warmer months, there’s always something new to discover in heart of the American West.

Responsibilities

• The Floor Supervisor is responsible for ensuring all guest rooms meet the highest standards oversees both Room Attendants and House Attendants working on the floors conducting detailed inspections of their work.
• Ensures our guest accommodation and all areas front and back of house are maintained in a spotless condition at all times.
• The Floor Supervisor is an integral part of the Housekeeping Team who collectively is responsible for the cleanliness and attention to detail of the hotel.
• Ensures all guest rooms meet the highest standards as set by Four Seasons Hotels.
• Conducts detailed inspections of guestrooms and public areas.
• This position assigns rooms to Room Attendants, dispatches Houseman and Runners on requests and supports the overall day-to-day efficiency of the Housekeeping Operation.
• Organize the Housekeeping office, ensure files are updated, make photocopies, word processing and other administrative tasks.

Preferred Qualifications

• Must be willing to work a flexible schedule in order to accomplish all major responsibilities. This will include any day of the week, all shifts, and holidays.
• High attention to detail and customer service skills
• Candidates must have excellent personal presentation and interpersonal skills.
• Must be able to lift, push, pull up to 50lbs
• ability to be on feet for entirety of 8 hour shift
• Successful candidate must possess legal work authorization in the United States

Benefits!

• Discounted housing available
• Employee Travel Program!
• Medical, dental and vision insurance for you and your family
• 5 Weeks PTO
• Retail, spa and F&B discounts
• Free Employee Cafeteria meals
• Free uniform dry cleaning
• Discounted/transferable ski passes
• Free ski storage

Four Seasons is an Equal Opportunity, Affidative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ‘EEOC is The Law’ Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf