Housekeeping Supervisor

SMI Hotel Group; Richmond (VA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401K plan with company match

Hotel discounts

Paid holidays

Early access to earned wages

Job summary

SMI Hotel Group in Richmond, VA is seeking a Housekeeping Supervisor to oversee department staff, fill in when the Executive Housekeeper is absent, and ensure high standards of cleanliness for guest rooms and public areas.

Ideal candidates are organized, professional, and motivated, capable of working well alone or as part of a team, with strong awareness of deadlines and guest expectations. Equal opportunity employer.

Qualifications

• Experience as hotel housekeeping supervisor or similar role.
• Strong attention to detail with a sense of urgency as required.
• Customer service experience.
• Excellent communication and organizational skills.

Responsibilities

• Inspect guestrooms and public areas; prioritize VIP rooms.
• Provide leadership and direction to housekeeping and laundry staff.
• Train, motivate, and coach staff in a friendly, nurturing style.
• Submit work orders to the maintenance department.
• Ensure operational and safety procedures are followed.
• Respond promptly to housekeeping requests from guests or management.
• Perform the work of housekeeping and laundry staff when needed.
• Perform other duties as assigned.

Skills

Attention to detail

Customer service

Communication

Organizational skills

Job description

The Housekeeping Supervisor is responsible for participating in the supervision of department personnel, filling in when the Executive Housekeeper is absent, and for performing a wide variety of housekeeping functions. The ideal candidate must be organized, professional and motivated, dependable, capable of working well alone or as a member of a team; must have good awareness of internal and external deadlines.

Benefits

• Health, dental and vision insurance
• Paid Time Off
• 401K plan with company match
• Hotel discounts
• Paid holidays
• Early access to earned wages

Responsibilities

• Inspect the cleaning and servicing of guestrooms and public areas. Ensure VIP rooms are inspected ASAP
• Assist with leadership and direction for housekeeping and laundry staff, ensuring high standards of cleanliness for both the guest rooms and public areas
• Train, motivate, and coach staff members with a friendly and nurturing style
• Submit work orders to maintenance department
• Ensure that operational and safety procedures are followed
• Ensure housekeeping requests from guests or management are responded to in a timely, efficient, and friendly manner
• Perform the work of housekeeping and laundry personnel when necessary
• Perform other job related duties as assigned

Qualifications

• Strong attention to detail with a sense of urgency as required
• Prior experience as a Hotel Housekeeping Supervisor or similar role
• Customer service experience
• Excellent communication and organizational skills

SMI Hotel Group recruits the best and brightest, in order to deliver the highest quality service to our guests. If you believe that you have what it takes, we want to hear from you.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.