Housekeeping Supervisor

Hyattplace Bakersfield; Bakersfield (CA); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, life insurance

PTO

401k with company match

Job summary

Hyatt Place Bakersfield is seeking a Housekeeping Supervisor to assist the General Manager in supervising housekeeping and laundry operations to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives.

The role involves scheduling room cleaning assignments, training staff, monitoring performance, inspecting rooms and public areas, addressing deficiencies, and responding to guest requests to ensure guest

Qualifications

• 1-2 housekeeping or janitorial experience required.
• 1-year supervisory experience preferred.
• Ability to stand and walk for 8 hours in a day.
• Ability to lift up to 50lbs.
• Must be able to follow verbal directions and complete assigned tasks on schedule.

Responsibilities

• Schedules room cleaning assignments to ensure proper coverage.
• Trains employees and ensures they have the tools and equipment needed to perform duties.
• Monitors job performance and makes recommendations for disciplinary action when needed.
• Inspects rooms/suites and public areas to ensure cleanliness and repairs meet standards.
• Advises employees of deficiencies and instructs on correct procedures.
• Responds to guest complaints and special requests to ensure satisfaction.
• Notifies management when par levels for supplies and equipment are insufficient.

Skills

Stand/walk 8 hours

Lift up to 50 lbs

Follow verbal directions

Job description

Job Summary

Assist the General Manager in the supervision of the housekeeping and laundry operations to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives.

Responsibilities

• Schedules room cleaning assignments to ensure proper coverage.
• Trains employees and ensures they have the tools and equipment needed to effectively carry out their respective job duties.
• Monitors job performance and makes appropriate recommendations for disciplinary action when needed.
• Inspects all assigned rooms/suites and public areas to ensure furnishings, guest rooms/suites, equipment, linens, and public areas are clean and in good repair to meet guest satisfaction.
• Advises employees of deficiencies and instructs on correct
• Responds to guest complaints and special requests ensuring appropriate corrective action is taken to achieve guest satisfaction.
• Notifies management when par levels for supplies and equipment are insufficient.

Qualifications

• 1-2 housekeeping or janitorial experience required
• 1-year supervisory experience preferred.
• Ability to stand and walk for 8 hours in a day. Ability to lift push pull up to 50lbs,
• Must be able to follow verbal directions, and complete assigned tasks on schedule.

Benefits/Perks

• Excellent benefits include: Medical, dental, life, PTO, and 401k with company match for full-time associates
• We offer an excellent travel discount program.
• Opportunity to grow, we promote from within

Excel Hotel Group is a fully integrated property ownership, management, and development company enjoying exciting growth. We believe that our family-driven culture is the backbone of our company.