Housekeeping Supervisor

Jobtailor; Raleigh (NC); On-site; USD 42,000 - 65,000; Full time

Job summary

Jobtailor in Raleigh, NC seeks a capable Housekeeping Manager to lead back-of-house operations, coordinating housekeeping and maintenance to uphold cleanliness and safety standards.

You will supervise team members, conduct daily room inspections, manage budgets, and develop procedures to improve service and efficiency. Strong leadership and customer service are essential.

Qualifications

• Customer service skills and ability to manage teams.
• Strong leadership and organizational abilities.
• Experience coaching housekeeping staff and improving procedures.
• Minimum 2 years of housekeeping management experience or equivalent.

Responsibilities

• Direct back of house operations and coordinate housekeeping with maintenance.
• Oversee housekeeping staff, ensure cleanliness, safety and franchise standards.
• Conduct daily room inspections and supervise quality control.
• Schedule labor, manage budgets, and prepare periodic reports for management.

Skills

Customer service

Leadership

Training/coaching

Operations management

Communication

Education

Associate's degree

Job description

Responsibilities

• Manage and direct back of house operations, coordinating between housekeeping and maintenance departments.
• Oversee, coach and train housekeeping department ensuring cleanliness procedures are followed per franchise and department standards.
• Daily inspections of all guest rooms and public spaces.
• Supervise, coach, and train housekeeping department to include quality control inspectors, guest room attendants, porter, and laundry attendants.
• Promote teamwork and employee morale.
• Ensure all policies and procedures are followed regarding life safety and room cleanliness.
• Order and maintain par stock of guest supplies, cleaning supplies, and linen.
• Prepare weekly and monthly reports for management.
• Develop and implement systems and procedures.
• Schedule and maintain labor budgets.
• Promptly handle all guest queries and requests in a pleasant manner.
• Conduct daily huddles, weekly and or monthly employee meetings.

Qualifications

• Must possess excellent customer service skills.
• Ability to reach, kneel, bend, and stand for long periods of time.
• Ability to lift, push, and pull required work load, usually up to 40 lbs.
• Strong Leadership abilities and organizational skills
• Minimum 2 years previous housekeeping management experience required.
• Minimum associates degree preferred or relative work experience.

Certifications & Qualifications

• associate’s degree