Housekeeping Supervisor

Sarasota Yacht Club, Inc.; Sarasota (FL); On-site; USD 40,000 - 55,000; Full time

Job summary

Sarasota Yacht Club, Inc. seeks a Housekeeping Supervisor to oversee daily operations of the housekeeping team, ensuring high standards of cleanliness are maintained. You will lead, train, and supervise staff while addressing quality control and guest satisfaction.

The ideal candidate will possess at least 2 years of supervisory experience in housekeeping, strong communication skills, and the ability to motivate a team. The position requires effective management of cleaning tasks, inventory, and guest interactions.

Qualifications

• Minimum of 2 years of experience in a supervisory role within housekeeping.
• Strong organizational and time management skills.
• Ability to lead and motivate a team.

Responsibilities

• Oversee daily operations of housekeeping team to maintain high standards.
• Train and supervise housekeeping staff on cleaning techniques.
• Conduct regular inspections to ensure cleanliness standards are met.
• Manage inventory levels of cleaning supplies and equipment.
• Respond promptly to guest requests and complaints.

Skills

Attention to detail

Organizational skills

Team leadership

Effective communication

Job description

The Housekeeping Supervisor is responsible for overseeing the daily operations of a housekeeping team, ensuring all assigned areas are cleaned and maintained to the highest standards of cleanliness, while adhering to established procedures and safety guidelines. They will lead, train, and supervise a team of housekeepers, monitor quality control, and address any issues related to cleanliness and guest satisfaction.

Key Responsibilities

Team Leadership and Supervision

• Assign cleaning tasks to housekeeping staff based on daily schedules and priorities.
• Provide ongoing training and coaching to new and existing housekeeping staff on proper cleaning techniques, safety procedures, and company standards.
• Conduct performance evaluations and provide feedback to staff members.
• Address any performance issues or concerns promptly and effectively.
• Motivate and inspire the team to achieve high standards of cleanliness.

Quality Control and Inspection

• Regularly inspect guest rooms, public areas, and back‑of‑house spaces to ensure cleanliness meets established standards.
• Identify and report any maintenance issues or damage to rooms and facilities.
• Conduct spot checks to verify thoroughness of cleaning tasks.
• Monitor the quality of cleaning supplies and equipment, reporting any issues to management.

Operational Management

• Manage inventory levels of cleaning supplies and equipment, placing orders as needed.
• Ensure proper usage and maintenance of cleaning equipment.
• Coordinate with other departments, such as maintenance and front desk, to address guest concerns and requests related to cleanliness.
• Monitor staff attendance and ensure adequate coverage during all shifts.
• Create and maintain detailed cleaning checklists and procedures.
• Respond promptly to guest requests and complaints regarding cleanliness.
• Ensure all guest rooms are prepared according to established standards, including turndown service.
• Maintain a positive and professional attitude when interacting with guests.

Qualifications

• Minimum of 2 years of experience in a supervisory role within a housekeeping department, preferably in a hospitality setting.
• Excellent attention to detail, strong organizational and time management skills, ability to lead and motivate a team.
• Effective communication skills to clearly instruct staff and address guest concerns.

Physical Requirements

• Ability to perform repetitive cleaning tasks, lift and move heavy objects, and stand for extended periods.