Housekeeping Supervisor

Wentworth By the Sea; Portsmouth (NH); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading hotel is seeking a Housekeeping Supervisor to oversee housekeeping duties and ensure a high level of service. The role involves supervising staff, training new housekeepers, and maintaining cleanliness and safety standards. This position is ideal for candidates with previous supervisory experience and strong interpersonal skills.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k)

Free Associate Parking

Free Meal for every shift worked

Employer Provided Uniforms

25% Discount in Resort Outlets

Hotel Discounts with OPL

Friends and Family Discount

Qualifications

• Previous experience in housekeeping supervision is preferred.
• Exceptional interpersonal skills and excellent communication required.
• Good time management and organizational skills are important.

Responsibilities

• Supervises housekeeping and laundry staff during operations.
• Handles guest complaints and ensures cleanliness and safety.
• Organizes staff duties and conducts daily meetings.

Skills

Interpersonal skills

Communication

Time management

Organizational skills

Conflict resolution

Listening skills

Education

High School Diploma/GED

Job description

We are looking to add a Housekeeping Supervisor to our team. This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company’s mission.

The housekeeping supervisor is the lead housekeeper on a team; he or she will be required to oversee all housekeeping duties within a particular facility or on a particular team.

Benefits:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401(k)
• Free Associate Parking
• Free Meal for every shift worked
• Employer Provided Uniforms
• 25% Discount in Resort Outlets
• Hotel Discounts with OPL
• Friends and Family Discount

Responsibilities:

• Supervises housekeeping staff as duties are being performed
• Supervises the duties and tasks of laundry staff
• Stocks and maintains supply rooms; orders supplies according to a budget
• Receives, processes, and handles guest complaints in regard to housekeeping services
• Ensures that rooms are kept clean and free from hazards
• Ensures that all common areas are kept clean and free from hazards
• Organizes all staff during the day and hosts daily meetings with housekeeping staff
• Assists guests with questions and basic requests
• Provides a high level of customer service at all times; remains professional
• Trains new housekeepers and support staff
• Meets with company officials regularly in order to provide progress reports and address issues

Qualifications:

• High School Diploma/GED a plus but not required
• Previous experience in housekeeping supervision
• Exceptional interpersonal skills
• Excellent written and verbal communication
• Good time management and organizational skills
• Conflict resolution experience
• Patience and good listening skills

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We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.