Housekeeping Supervisor- AM Shift

StepStone Hospitality; Providence (RI); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading hospitality company is seeking a Housekeeping Supervisor for their facility in Providence. The successful candidate will oversee cleaning operations, ensuring both guest satisfaction and compliance with company standards. This full-time role requires strong attention to detail and effective communication skills, with weekend and holiday availability expected.

Qualifications

• Must be able to communicate effectively in English.
• Ability to follow policies and procedures scrupulously.
• Additional language ability preferred.

Responsibilities

• Ensure cleaning standards of guest rooms and public spaces.
• Log missing items and maintain lost and found catalog.
• Assist with department opening and closing.

Skills

Attention to detail

Communication

Tools

Office software

Job description

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Description

The Le Meridien Sheraton Charlotte Hotel is currently seeking individuals for the positions of Housekeeping Supervisor to join our Housekeeping team at our StepStone Hospitality managed hotel. The Supervisor will report to the Executive Housekeeper.

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Description

The Le Meridien Sheraton Charlotte Hotel is currently seeking individuals for the positions of Housekeeping Supervisor to join our Housekeeping team at our StepStone Hospitality managed hotel. The Supervisor will report to the Executive Housekeeper.

The role is to ensure that the cleaning of guest rooms, public space and back of the house are up to standard.

Responsibilities Include

• Report to Housekeeping Office at the beginning of shift, pick up and sign out key, and return key when reporting to office at end of shift.
• Open and close the department in the absence of the Executive Housekeeper including assignment of room boards, keys, and any other opening and closing requirements.
• Take all incoming Housekeeping calls and respond the guest’s needs.
• Perform inventories of supplies and order for par levels
• Log all missing items and maintain catalog of lost and found and ship or mail out claimed items to the guests.
• Report all items in need of repair to supervisor and maintain equipment used in work.
• Protect guest safety and well-being; be courteous to all guests and co-workers.
• Ability to accurately use various office software.
• Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
• Ability to accurately report information.
• Ability to scrupulously follow all StepStone and hotel policies and procedures.
• Attend required meetings.
• Additional language ability preferred.
  
  

Requirements

MUST BE AVAILABLE TO WORK WEEKENDS AND HOLIDAYS

• Ability to work with management on special projects
• Strong attention to detail with a sense of urgency as required
• Must be able to lift a minimum of 20 lbs
• Must be able to push or pull a minimum of 20 lbs
• Must be able to communicate via radio and phone as needed
• Must be able to clean rooms if necessary
  
  

EOE - All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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