Housekeeping Supervisor

Loews Hotels, LLC.; Nashville (TN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive benefits

401(k) with company match

Paid time off

Employee meals on site

Team member discounts

Training & development

Tuition reimbursement

Volunteer opportunities

Onsite parking

Annual bonuses (eligible)

More perks vary by position

Job summary

Loews Nashville Hotel is seeking a proactive Housekeeping Supervisor to ensure guest rooms and public spaces meet the highest cleanliness and presentation standards. You will lead a team of housekeeping professionals, coordinate daily operations, and uphold exceptional hospitality across the property.

You will inspect rooms, manage schedules, train team members, and collaborate with other departments to deliver a seamless guest experience.

Qualifications

• Experience in housekeeping or hospitality; supervisory experience preferred.
• Strong organizational and leadership skills.
• Ability to work weekends, holidays and flexible shifts.
• Excellent communication and interpersonal skills.
• Knowledge of cleaning techniques, safety standards and inventory management.
• Proficient in Microsoft Office Suite (Excel, Word, Teams, PowerPoint).

Responsibilities

• Supervise daily housekeeping activities, including room cleaning and public area upkeep.
• Inspect guest rooms and spaces to ensure cleanliness and adherence to standards.
• Assign tasks and manage workload to meet operational needs.
• Respond promptly to guest requests and resolve issues professionally.
• Lead, coach, and motivate housekeeping team members.
• Conduct training on cleaning techniques, safety procedures, and brand standards.
• Provide feedback and support career development opportunities.
• Coordinate with Front Office and Engineering for timely room readiness.
• Communicate effectively with team and other departments.
• Assist with scheduling, payroll, and inventory management.
• Maintain records of inspections, supplies, and performance metrics.

Skills

Hospitality leadership

Detail orientation

Organized coordination

Problem solving

Safety awareness

MS Office

Tools

Microsoft Office

Job description

Recognized as a Tennessean Top Workplace, Loews Nashville Hotel offers careers in a newly renovated luxury setting where iconic legacy meets modern elegance and Nashville soul. Located on West End, team members support 341 upscale rooms, two dining venues, and 24,000 sq. ft. of premier event space.

Who We Are

Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here

you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer

• Competitive health & wellness benefits, 401(k) retirement plans with company match
• Paid Sick Days, Vacation, Holidays & Paid Bereavement
• 401(k) retirement plans with company matching
• Pet Insurance and Paid Pet Bereavement
• Free onsite parking and 50% off monthly bus passes
• Complimentary meals in Team Member Cafe while working
• Community volunteer opportunities
• Training & Development opportunities, career growth
• Tuition reimbursement
• Team Member Hotel discounts, other perks & more!
• Benefits are subject to eligibility and may vary by position

What We're Looking For

A proactive and detail-driven Housekeeping Supervisor who ensures our guest rooms and public spaces meet the highest standards of cleanliness and presentation. You'll lead a team of housekeeping professionals, coordinate daily operations, and uphold our commitment to exceptional hospitality.

In this role, you'll inspect rooms, manage schedules, train team members, and collaborate with other departments to deliver a seamless guest experience.

Who You Are

• Hospitality Leader: You inspire your team to deliver excellence and take pride in creating spotless spaces
• Detail-Oriented Inspector: You notice the smallest details and ensure every room meets brand standards
• Organized Coordinator: You manage schedules, assignments, and priorities with precision
• Problem Solver: You handle challenges calmly and find solutions that enhance guest satisfaction
• Safety Advocate: You enforce health and safety protocols to protect guests and team members
• Veterans and military spouses are encouraged to apply

What You’ll Do

• Supervise daily housekeeping activities, including room cleaning, turndown service, and public area upkeep
• Inspect guest rooms and public spaces to ensure cleanliness and adherence to standards
• Assign tasks and manage workload to meet operational needs
• Respond promptly to guest requests and resolve issues professionally
• Lead, coach, and motivate housekeeping team members
• Conduct training on cleaning techniques, safety procedures, and brand standards
• Provide feedback and support career development opportunities
• Coordinate with Front Office and Engineering to ensure timely room readiness
• Communicate effectively with team members and other departments
• Assist with scheduling, payroll, and inventory management
• Maintain accurate records of inspections, supplies, and performance metrics

Other Responsibilities

• Regularly lift up to 45 pounds, reach, bend, crouch, kneel, push, pull, and walk
• Stand for extended periods during shifts
• Regular attendance in conformance with standards
• May be required to work varying schedules to reflect business needs
• Required to attend all mandatory training sessions and meetings
• Perform other duties as assigned

Your Qualifications Include

• Previous experience in housekeeping or hospitality required; supervisory experience preferred
• Strong organizational and leadership skills
• Ability to work weekends, holidays, and flexible shifts
• Excellent communication and interpersonal skills
• Knowledge of cleaning techniques, safety standards, and inventory management
• Proficient in Microsoft Office Suite (Excel, Word, Teams, PowerPoint)

Who You'll Supervise

• Room Attendants
• Housepersons
• Public Area Attendants