F&B Outlet Supervisor

Loews Hotels, LLC.; Nashville (TN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) match

Pet insurance

Free parking

Team meals

Volunteer opportunities

Training & development

Tuition reimbursement

Employee discounts

Job summary

Loews Nashville Hotel in Nashville, TN seeks a Food and Beverage Supervisor to lead a dynamic team across our dining and beverage outlets. You will supervise staff, maintain quality standards, assist with training, scheduling, and inventory to ensure smooth operations.

We value hospitality, fast-paced collaboration, and outstanding guest service. The role offers opportunities to grow with a luxury property on West End, with supportive leadership and a focus on safety and service excellence.

Qualifications

• Minimum of one year of food and beverage experience; leadership experience preferred.
• Knowledge of sanitation regulations and safe food handling practices.
• Strong organizational, communication and leadership skills.
• Proficiency with Microsoft Office and familiarity with POS systems.
• Ability to lift and carry 35+ pounds.
• TABC permit or ability to obtain one.

Responsibilities

• Oversee daily operations of assigned food and beverage outlets to ensure efficiency.
• Monitor service quality, food presentation, and guest satisfaction.
• Coordinate with kitchen for timely and accurate food preparation and delivery.
• Assist with planning and managing events, banquets, and private functions.
• Greet guests, address inquiries, and resolve complaints professionally.
• Gather and analyze guest feedback to suggest improvements.
• Supervise, schedule, and delegate tasks to service staff.
• Conduct pre-shift meetings to communicate priorities and promotions.
• Support recruitment, onboarding, and training of new team members.
• Provide ongoing coaching to maintain service excellence.
• Monitor inventory and stock levels; coordinate purchases.

Skills

Leadership

Guest service

Team motivation

Communication

F&B knowledge

Adaptability

Safety compliance

Tools

POS systems

Job description

Recognized as a Tennessean Top Workplace, Loews Nashville Hotel offers careers in a newly renovated luxury setting where iconic legacy meets modern elegance and Nashville soul. Located on West End, team members support 341 upscale rooms, two dining venues, and 24,000 sq. ft. of premier event space.

Who We Are

Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer:

• Competitive health & wellness benefits, 401(k) retirement plans with company match
• Paid Sick Days, Vacation, Holidays & Paid Bereavement
• 401(k) retirement plans with company matching
• Pet Insurance and Paid Pet Bereavement
• Free onsite parking and 50% off monthly bus passes
• Complimentary meals in Team Member Cafe while working
• Community volunteer opportunities
• Training & Development opportunities, career growth
• Tuition reimbursement
• Team Member Hotel discounts, other perks & more!
• Benefits are subject to eligibility and may vary by position

What We're Looking For:

As a Food and Beverage Supervisor, you'll lead a dynamic team to deliver exceptional guest experiences across our dining and beverage outlets. From supervising staff and maintaining quality standards to assisting with training, scheduling, and inventory, you'll ensure smooth and efficient operations.

Who You Are:

• Lead and motivate a diverse team to ensure smooth operations
• Focus on delivering exceptional guest experiences and resolving issues promptly
• Maintain high standards in service, presentation, and operations
• Communicate effectively with staff and guests to ensure clarity and satisfaction
• Adapt quickly and solve problems in a fast-paced environment
• Passionate about hospitality and thrive in a fast-paced, team-driven environment
• Veterans and military spouses are encouraged to apply

What You Will Do:

• Oversee daily operations of assigned food and beverage outlets or shifts to ensure efficiency
• Monitor service quality, food presentation, and guest satisfaction to uphold high standards
• Coordinate with kitchen staff to ensure timely and accurate food preparation and delivery
• Assist with planning and managing special events, banquets, and private functions
• Greet guests, address inquiries, and resolve complaints promptly and professionally
• Gather and analyze guest feedback to suggest improvements and enhance experiences
• Supervise, schedule, and delegate tasks to service staff, ensuring balanced workloads
• Conduct pre-shift meetings to communicate priorities, updates, and promotions
• Support recruitment, onboarding, and training of new team members
• Provide ongoing coaching and feedback to maintain service excellence
• Monitor inventory and stock levels, coordinating purchases to meet operational needs
• Track sales, control waste, and implement portion control to optimize profitability
• Ensure compliance with health, safety, and hygiene regulations across all operations
• Regular attendance in conformance with standards
• May be required to work varying schedules to reflect business needs
• Required to attend all mandatory training sessions and meetings
• Perform other duties as assigned

Your Qualifications Include:

• Minimum of one year of food and beverage experience required; prior leadership or supervisory experience is preferred
• Thorough understanding of food and beverage techniques, service standards, and sanitation regulations
• Strong organizational, communication, and leadership skills with the ability to motivate teams
• Proficient in Microsoft Office and familiar with POS systems and basic financial reporting
• Ability to lift and carry food service trays weighing 35+ pounds
• Skilled in working efficiently in fast-paced environments while maintaining attention to detail
• TABC permit or ability to obtain TABC permit