Thehotelhousekeepingsupervisorisresponsibleforoverseeingandtraininghousekeepingstaff,ensuringthathotel
rooms and facilities are kept in a clean and orderly condition in line with hotel policies and guest satisfaction.
Key responsibilities include:
- Supervisingandtraininghousekeepingstaff tomaintainhighstandardsofworkandguestsatisfaction.
- Managinghousekeepingsuppliesandequipment, ensuringallnecessarymaterialsareavailableandproperlystored.
- Coordinatingspecialprojects suchasdeepcleaning,vermincontrol,androominventories.
- Conductingtrainingsessions forhousekeepingcolleaguesasrequired.
- Performingroominspections toensurecompliancewith5-starresortstandards.
- Maintainingaccuraterecords onstaffperformance,guestsatisfactionlevels,andotherhotelstandards.
- Ensuringcompliance withlocalregulationsconcerninghealth,safety,orothercompliancerequirements.
- Attendingallpropertytrainingsandmeetings asrequired.
RequiredSkills
- Supervisoryandteammanagement
- Attentiontodetailandorganizationalskills
- Timemanagementandschedulingabilities
- Clearcommunicationandinterpersonalskills
- Knowledgeofcleaningprocedures,sanitationstandards,andsafetyprotocols
- Problem-solvingandadaptability
Qualifications
- HighschooldiplomaorGEDisrequired.
- Experienceasahousekeeperwithsupervisoryexperiencepreferred.