Housekeeping Supervisor

WizeHire, Inc; Colorado Springs (CO); On-site; USD 22,730 - 23,419; Part time

Job summary

Doubletree by Hilton Colorado Springs is seeking a Hotel Housekeeping Supervisor to manage daily cleaning operations and team leadership. Responsibilities include assigning tasks, inspecting guest rooms, handling guest requests, and ensuring compliance with safety regulations.

Ideal candidates will have 1–3 years of housekeeping experience, strong organizational skills, and the ability to lift heavy items. Compensation is $16.50 - $17 hourly, with a focus on maintaining high cleanliness standards.

Qualifications

• 1–3 years of housekeeping experience, with at least 1 year in a supervisory role.
• Ability to stand, walk, bend, and lift heavy items throughout a shift.
• Strong organizational skills and a critical eye for detail.

Responsibilities

• Create daily schedules and assign workloads to team members.
• Inspect guest rooms and public areas to meet cleanliness standards.
• Monitor supplies and reorder items when stock runs low.
• Address guest complaints and requests in a timely manner.
• Communicate with front desk regarding room statuses.

Skills

Leadership skills

Organizational skills

Conflict-resolution skills

Knowledge of hotel PMS software

Attention to detail

Job description

The Hotel Housekeeping Supervisor manages daily cleaning operations, bridging the gap between frontline staff and management. They assign tasks, inspect rooms to meet brand standards, train team members, handle inventory, and ensure all safety and hygiene regulations are strictly followed.

Responsibilities

• Create daily schedules, assign workloads, and train new or existing team members on cleaning protocols.
• Routinely inspect guest rooms, corridors, and public areas to ensure they meet the hotel’s cleanliness and maintenance standards.
• Monitor supplies, linens, and cleaning equipment. Reorder items when stock runs low to keep carts fully equipped.
• Address guest complaints or special requests (e.g., extra towels, specific room needs) in a professional and timely manner.
• Communicate with the front desk regarding room statuses (dirty vs. inspected/ready) and the maintenance team for any facility repairs.
• Update room statuses in the hotel property management system (PMS), maintain attendance logs, and log lost-and-found items.

Qualifications

• 1–3 years of housekeeping experience, with at least 1 year in a supervisory or leadership role.
• Ability to stand, walk, bend, and lift heavy items (such as linen bags) throughout a shift.
• Strong organizational, leadership, and conflict-resolution skills, plus a working knowledge of hotel PMS software.
• A critical eye for spotting missed details and enforcing sanitation and safety regulations.

Compensation

$16.50 - $17 hourly