Housekeeping Scheduling Specialist

Wynnresorts; Everett (MA); On-site; USD 32,000 - 34,000; Full time

Job summary

Encore Boston Harbor is seeking a Coordinator - Scheduling for Housekeeping to manage staff schedules and staffing levels within the department. The role focuses on maintaining effective workforce management and adherence to Encore standards to deliver exceptional guest and team member experiences.

Responsibilities include coordinating daily scheduling, supporting department goals, and ensuring compliance with policies while handling multiple priorities in a fast-paced environment.

Qualifications

• Age 21 or older.
• Bachelor's degree preferred for related fields.
• General computer skills and basic Microsoft Office knowledge.
• Excellent organizational, interpersonal, and administrative skills; strong attention to detail.
• Fluency in English; second language is a plus.

Responsibilities

• Maintain scheduling and staffing within Housekeeping.
• Ensure compliance with Encore standards and policies.
• Balance multiple priorities and meet deadlines in high-pressure settings.
• Support department team members and staffing analytics.
• Assist in workforce planning and staff level optimization.
• Maintain confidentiality of departmental records and reports.
• Communicate effectively with guests and team members.

Skills

Scheduling

Workforce management

Administrative skills

Education

High school diploma

Bachelor's degree preferred

Tools

Microsoft Office

Job description

Encore Boston Harbor is seeking a Coordinator - Scheduling for Housekeeping to manage staff schedules and staffing levels within the department. The role focuses on maintaining effective workforce management and adherence to Encore standards to deliver exceptional guest and team member experiences.

Responsibilities include coordinating daily scheduling, supporting department goals, and ensuring compliance with policies while handling multiple priorities in a fast-paced environment.