Housekeeping Operations Supervisor

The Press Hotel; Portland (ME); On-site; USD 33,000 - 36,000; Full time

Job summary

The Press Hotel in Portland, ME is seeking a housekeeping professional to manage immediate room cleaning, prepare assignments for check-outs, and oversee supply distribution. You will help improve service efficiency and ensure courteous, timely guest interactions in a fast-paced hotel environment.

Responsibilities include maintaining housekeeping standards, recording workforce data, and addressing guest complaints with corrective actions, while collaborating with ownership and management to meet

Qualifications

• Ability to lift and carry 50 pounds and perform physical tasks.
• Schedule flexibility to meet the demands of a 24-hour operation.
• Maintain a high standard of personal appearance and grooming.
• Maintain regular attendance in compliance with hotel needs.
• Must be able to maintain confidentiality of sensitive guest and colleague information.

Responsibilities

• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies; and issues supplies and equipment to staff.
• Makes recommendations to improve service and ensure more efficient operation.
• Examines building to determine the need for repairs or replacement of furniture or equipment and makes recommendations to management.
• Responsible for courteous, efficient response at all times.
• Establishes standards and procedures for the work of housekeeping staff.
• Records data regarding work assignments, personnel actions, and timecards, and prepares periodic reports.
• Investigates complaints regarding housekeeping service and equipment and takes corrective action.
• Perform other duties as requested by ownership and management.

Skills

Lifting 50 lbs

Shift flexibility

Personal grooming

Attendance

Confidentiality

Job description

The Press Hotel in Portland, ME is seeking a housekeeping professional to manage immediate room cleaning, prepare assignments for check-outs, and oversee supply distribution. You will help improve service efficiency and ensure courteous, timely guest interactions in a fast-paced hotel environment.

Responsibilities include maintaining housekeeping standards, recording workforce data, and addressing guest complaints with corrective actions, while collaborating with ownership and management to meet