Housekeeping Operations Lead

Viceroy Hotels and Resorts; Santa Monica (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Viceroy Hotels & Resorts, Hyatt Centric Santa Monica location, seeks a Housekeeping Manager to oversee daily housekeeping operations and staff coordination. Responsibility includes opening and closing procedures, assigning rooms and floors, inspecting rooms, and ensuring VIP readiness to maintain exceptional guest experiences.

The role requires strong customer relations, communication, and organizational skills, with flexibility for weekend or holiday scheduling as business needs dictate.

Qualifications

• Excellent customer relations, communication, presentation and organization skills.
• Must be able to work independently and multitask effectively.
• Outgoing, proactive self-starter with a professional demeanor.
• Weekend/holiday coverage may be required.

Responsibilities

• Oversee day-to-day housekeeping operations.
• Open the house and assign rooms and floors to staff.
• Ensure rooms are inspected and VIPs are prepared.
• Close the house at end of shift and maintain security of guest areas.
• Monitor safety regulations, inventory, and costs for linens and supplies.

Skills

Customer relations

Communication

Presentation skills

Organization

Job description

Viceroy Hotels & Resorts, Hyatt Centric Santa Monica location, seeks a Housekeeping Manager to oversee daily housekeeping operations and staff coordination. Responsibility includes opening and closing procedures, assigning rooms and floors, inspecting rooms, and ensuring VIP readiness to maintain exceptional guest experiences.

The role requires strong customer relations, communication, and organizational skills, with flexibility for weekend or holiday scheduling as business needs dictate.