Luxury Housekeeping Director | Guest Experience Leader

1 Hotels; Austin (TX); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive medical, dental, and vision coverage

Retirement planning options

Paid personal days

Career advancement opportunities

Professional development through SH University

Team Member Recognition program

Job summary

A leading hospitality brand in Austin is seeking a dedicated Director of Housekeeping to lead its housekeeping team. This role demands a professional with over 5 years of luxury hotel experience, managing daily operations and ensuring the highest cleanliness standards. The ideal candidate will demonstrate strong leadership skills, a hands-on management style, and a passion for exceptional guest and team member satisfaction. Benefits include competitive health coverage, career advancement opportunities, and a supportive work environment.

Qualifications

• 5 or more years luxury hotel experience.
• Expert in housekeeping operations, strong leader with a proven track record in guest and team engagement.
• Flexible and willing to meet the demands of a 24-hour operation.

Responsibilities

• Oversee daily operations of the housekeeping department.
• Ensure cleanliness of guest rooms and public areas.
• Manage staffing levels and performance evaluations.
• Collaborate with other departments for seamless guest experiences.
• Address guest complaints and special requests promptly.

Skills

Luxury hotel experience

Housekeeping operations

Excellent communication skills

Education

Post-secondary diploma or degree

Job description

A leading hospitality brand in Austin is seeking a dedicated Director of Housekeeping to lead its housekeeping team. This role demands a professional with over 5 years of luxury hotel experience, managing daily operations and ensuring the highest cleanliness standards. The ideal candidate will demonstrate strong leadership skills, a hands-on management style, and a passion for exceptional guest and team member satisfaction. Benefits include competitive health coverage, career advancement opportunities, and a supportive work environment.