Housekeeping Manager - Lead Teams, Quality & Guest Experience

The Firebrand Hotel; Whitefish (MT); On-site; USD 34,000 - 49,000; Full time

Benefits offered by this job

$50 rooms at any of our properties

Discount rates at our spa, restaurant,

retail discounts

Job summary

The Firebrand Hotel in Whitefish, MT is seeking a Housekeeping Manager to lead and train the housekeeping team, ensuring all rooms and public areas meet Averill Hospitality standards.

This supervisory role oversees daily tasks, payroll, inventory, and SOP creation, while coordinating with other departments to deliver exceptional guest experiences. The position emphasizes reliability, leadership, and strong communication in a busy hotel environment.

Qualifications

• High School diploma or equivalent preferred.
• Prior housekeeping supervisory experience is an asset.
• Strong communication and leadership skills.

Responsibilities

• Train and supervise housekeeping staff.
• Assign daily tasks and schedules.
• Inspect rooms for cleanliness and readiness.
• Create SOPs and ensure safety policies.
• Coordinate with Front Office for maintenance issues.
• Manage payroll and inventories.
• Maintain guest service excellence.

Skills

Team leadership

Staff training

Communication

Guest service

Professionalism

Education

High School diploma or equivalent

Tools

Housekeeping equipment operation

Job description

The Firebrand Hotel in Whitefish, MT is seeking a Housekeeping Manager to lead and train the housekeeping team, ensuring all rooms and public areas meet Averill Hospitality standards.

This supervisory role oversees daily tasks, payroll, inventory, and SOP creation, while coordinating with other departments to deliver exceptional guest experiences. The position emphasizes reliability, leadership, and strong communication in a busy hotel environment.