Housekeeping Manager

Firebrand; Whitefish (MT); On-site; USD 34,000 - 49,000; Full time

Benefits offered by this job

$50 room discounts

Spa, restaurant & retail discounts

Paid holidays

Paid time off

Insurance

Company discounts

Job summary

The Firebrand is seeking a Housekeeping Manager to lead the housekeeping team at a property in Whitefish, Montana. This role offers a $30 hourly rate and opportunities for family-style perks and benefits.

Responsibilities include training and supervising the housekeeping staff, organizing daily tasks, and ensuring all hotel areas meet Averill Hospitality standards. Evening/life cycle duties and payroll oversight are included to maintain smooth operations.

Qualifications

• High School or High School equivalent is an asset.
• Prior experience in related fields is an asset.

Responsibilities

• Train and supervise housekeeping staff to meet Averill Hospitality standards.
• Assign boards and conduct stand-up meetings at the start of each shift for clear communication.
• Oversee daily tasks of Housekeepers, Housemen, Laundry Attendant and Breakfast Attendant.
• Inspect rooms after cleaning to ensure readiness for check-in.
• Create employee schedules and handle payroll for the housekeeping department.
• Order supplies and manage inventory for the housekeeping department.
• Coordinate with Front Office to handle work orders and maintain safety procedures.

Education

High School or High School equivalent

Job description

The Firebrand is seeking a Housekeeping Manager toworkwith our Housekeeping Team at $30 hourly. All employees receiveperks of $50 rooms at any of our properties, and discount rates at our spa,restaurant, and retail.

OUR COMPANY

Firebrand, an Averill Hospitality Hotel, is DowntownWhitefish, leisure and business destination. The Hotel is located at a mainintersection in downtown Whitefish and 15 minutes from Whitefish Ski Resort.Our customer experience focuses on authentic Montana hospitality that createslasting memories. The Hotel is one of several family-owned businesses underAverill Hospitality.

PRINCIPLE RESPONSIBILITIES AND POSITION PURPOSE:

A Housekeeping Manager is responsible for the training andsupervision of the housekeeping team’s daily tasks including, but not limitedto, assigning housekeeping boards for team members at the start of each shift,conducting stand up meetings for optimal communication among the team, andensuring all areas of the hotel are cleaned and maintained according to AverillHospitality Standards (including front of house and back of house).

MAIN DUTIES AND RESPONSIBILITIES:

Conduct regular department meetings to ensure strongcommunication among staff.

Assign “boards” to housekeeping team at the beginning ofeach day.

Oversee daily tasks of Housekeepers, Housemen, LaundryAttendant and Breakfast Attendant.

Assisting housekeeping in clean rooms.

Creates and implements SOPs for quality insurance for theHousekeeping Department.

Inspect rooms after cleaning to ensure they are ready forcheck-in.

Create employee schedules and handles payroll for thehousekeeping department.

Order supplies and keep track of inventory for theHousekeeping Department.

Reports necessary maintenance issues to Front Office so awork order is made.

Follows departmental policies and procedures.

Follows all safety and sanitation policies.

Assist other departments when needed to ensure optimumservice to guests.

Operating Housekeeping equipment such as vacuums, mops, maidcart, etc.

Ability and willingness to adhere to all Averill Hospitalitypolicies and ensure departmental personnel compliance.

Must maintain a positive influence in the community andpositive relations with area vendors.

Teamwork- Balances team and individual responsibilities,exhibits objectivity and openness to other views, welcomes feedback,contributes to building a positive team environment, and prioritizes the team’ssuccess above own interests.

Quality- Meets productivity standards, completes workpromptly, strives to increase productivity, works quickly and efficiently.

Guest Service-Responds promptly to guests' needs and takesownership of the overall guest experience

Professionalism-Respectably approaches others, reacts wellunder pressure, treats others with respect and consideration regardless ofstatus or position, accepts responsibility for own actions, follows through oncommitments.

EDUCATION

High School or High School equivalent is an asset

EXPERIENCE/ LICENSES OR CERTIFICATES

Prior experience in related fields is an asset.

NOTICE

Standing, bending, stooping, and lifting weights up to and including 20 lbs.may be required. The hospitality business functions seven (7) days aweek, twenty-four hours a day. In addition, this is a hospitality business,and a hospitable service atmosphere must be always projected.

The Housekeeping Attendant position is expected to normallykeep a 5 day a week schedule, 40 hours per week can be expected, however it candepend on the business needs of the hotel.

The Firebrand is part of Averill Hospitality which offerspart and full time, year-round employment, competitive compensation, and a fullbenefits package including paid holidays, paid time off, insurance, and companydiscounts in Whitefish, Montana's premier leisure and outdoor activitydestination on the shores of Whitefish Lake.

Averill Hospitality provides equal employmentopportunities to all employees and applicants for employment and prohibitsdiscrimination and harassment of any type without regard to race, color,religion, age, sex, national origin, disability status, genetics, protectedveteran status, sexual orientation, gender identity or expression, or any othercharacteristic protected by federal, state, or local laws. This policy appliesto all terms and conditions of employment, including recruiting, hiring,placement, promotion, termination, layoff, recall, transfer, leaves of absence,compensation, and training.