Housekeeping Manager

Concord Hospitality Enterprises; Carlstadt (NJ); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) with company match

Tuition assistance

Job summary

Concord Hospitality Enterprises is seeking a hands-on Housekeeping Manager in New Jersey to lead the housekeeping, laundry, and houseperson teams and ensure an exceptional guest experience through spotless rooms and attentive service.

You will collaborate with Front Desk and Maintenance, manage scheduling and performance, implement cleaning procedures and safety standards, and uphold brand policies while fostering team growth for a consistently superior guest experience.

Qualifications

• Leadership experience in hotels, hospitals, or multi-unit housing as a supervisor.
• Strong attention to detail and commitment to quality.
• Excellent communication and professional interaction with guests and team.
• Proven ability to lead a team, drive results, and foster engagement.
• Professionalism and integrity in all work.

Responsibilities

• Lead and mentor housekeeping, laundry, and houseperson teams to standards of cleanliness and productivity.
• Collaborate with Front Desk and Maintenance to ensure smooth operations and guest experiences.
• Oversee scheduling, staffing, and performance management for the department.
• Implement cleaning procedures, safety standards, and quality control measures.
• Coach and hold team members accountable while supporting development.
• Monitor inventory and manage departmental supplies for efficiency.
• Ensure compliance with property policies, brand standards, and regulations.

Skills

Leadership experience

Hotel industry experience

Staff training

Guest service excellence

Operations coordination

Job description

Description

Concord Hospitality is seeking a Housekeeping Manager to lead the housekeeping, laundry, and houseperson teams, ensuring exceptional cleanliness and a seamless guest experience. This role collaborates closely with Front Desk and Maintenance departments and requires a hands-on leader who sets the standard for professionalism, attention to detail, and operational excellence.

Key Responsibilities

• Lead, train, and mentor housekeeping, laundry, and houseperson teams to achieve high standards of cleanliness and productivity
• Collaborate with Front Desk and Maintenance to ensure smooth operations and exceptional guest experiences
• Oversee scheduling, staffing, and performance management for the department
• Implement and maintain cleaning procedures, safety standards, and quality control measures
• Coach and hold team members accountable while supporting their professional development
• Monitor inventory, manage departmental supplies, and maintain operational efficiency
• Ensure compliance with property policies, brand standards, and regulatory requirements

Qualifications

• Leadership experience in hotels, hospitals, or multi-unit housing as a Housekeeping or Cleaning Supervisor
• Strong attention to detail and commitment to quality
• Excellent communication skills and ability to interact professionally with guests, managers, and team members
• Proven ability to lead a team, drive results, and foster engagement
• Professionalism, integrity, and pride in your work

Why Join Concord?

At Concord Hospitality, we put our Associates First. We offer competitive wages and a comprehensive benefits package for full-time associates, including:

• Medical, dental, vision, life, and disability insurance
• 401(k) with company match
• Tuition assistance