Housekeeping Manager: Elevate Guest Experience & Team

Tapestry Conshohocken; Carlstadt (NJ); On-site; USD 60,000 - 63,000; Full time

Benefits offered by this job

Medical, dental, vision, life, and dis

401(k) with company match

Tuition assistance

Discounted hotel stays

Extensive training and career develop

Job summary

Concord Hospitality in Carlstadt, NJ is seeking a hands-on Housekeeping Manager to lead our housekeeping, laundry, and houseperson teams, ensuring exceptional cleanliness and guest satisfaction. This role collaborates closely with Front Desk and Maintenance and requires a strong, hands-on leader who sets the standard for professionalism and operational excellence.

You will manage scheduling, staffing, performance, and safety while upholding brand standards and guest service.

Qualifications

• Leadership experience in hotels, hospitals, or multi-unit housing as a Housekeeping or Cleaning Supervisor.
• Strong attention to detail and commitment to quality.
• Excellent communication skills and ability to interact professionally with guests, managers, and team members.

Responsibilities

• Lead, train, and mentor housekeeping, laundry, and houseperson teams to achieve high standards of cleanliness and productivity
• Collaborate with Front Desk and Maintenance to ensure smooth operations and exceptional guest experiences
• Oversee scheduling, staffing, and performance management for the department
• Implement and maintain cleaning procedures, safety standards, and quality control measures
• Coach and hold team members accountable while supporting their professional development
• Monitor inventory, manage departmental supplies, and maintain operational efficiency
• Ensure compliance with property policies, brand standards, and regulatory requirements

Skills

Leadership

Attention to detail

Communication

Team leadership

Job description

Concord Hospitality in Carlstadt, NJ is seeking a hands-on Housekeeping Manager to lead our housekeeping, laundry, and houseperson teams, ensuring exceptional cleanliness and guest satisfaction. This role collaborates closely with Front Desk and Maintenance and requires a strong, hands-on leader who sets the standard for professionalism and operational excellence.

You will manage scheduling, staffing, performance, and safety while upholding brand standards and guest service.