Housekeeping Manager — Lead Team, Elevate Service

ASH People LLC; Baltimore (MD); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Job summary

ASH People LLC in Baltimore is seeking a proactive Housekeeping Manager to lead the team, uphold ASH cleanliness and guest experience, and manage scheduling and budgets. The role emphasizes staff development, deep-cleaning programs, and cross-department collaboration to ensure seamless operations.

You will monitor quality, coordinate with Engineering, and drive a high-performing, service-oriented environment in a fast-paced hotel setting.

Qualifications

• Hotel housekeeping leadership experience.
• Excellent attention to detail and deadline adherence.
• Willing to work flexible schedules including weekends and holidays.
• Fluent in English; bilingual Spanish is a plus.

Responsibilities

• Hire, train, and develop housekeeping staff per ASH standards.
• Ensure guest rooms, public areas, and back-of-house spaces meet cleanliness standards.
• Adhere to health and safety guidelines and report incidents promptly.
• Manage Lost & Found program and departmental inventories.
• Coordinate with Engineering for repairs and preventive maintenance.
• Lead daily pre-shift meetings and manage scheduling/payroll.

Skills

Leadership

Customer service

Team management

Communication

Flexibility

Tools

Microsoft Excel

Job description

ASH People LLC in Baltimore is seeking a proactive Housekeeping Manager to lead the team, uphold ASH cleanliness and guest experience, and manage scheduling and budgets. The role emphasizes staff development, deep-cleaning programs, and cross-department collaboration to ensure seamless operations.

You will monitor quality, coordinate with Engineering, and drive a high-performing, service-oriented environment in a fast-paced hotel setting.