Housekeeping Manager — Lead Guest-Ready Rentals

Better Talent; Shallotte (NC); On-site; USD 48,000 - 55,000; Full time

Benefits offered by this job

Paid time off

Sick days

Vacation days

Job summary

Carolina Breeze Vacations by Casago is looking for an experienced Housekeeping Manager to lead our housekeeping operations across Holden Beach, Ocean Isle, Sunset Beach, and surrounding North Carolina properties. You will ensure cleanliness, presentation, and guest readiness while mentoring a team and coordinating with vendors.

The ideal candidate will manage schedules, drive quality, and maintain accurate records, with hands-on leadership in a fast-paced environment.

Qualifications

• 2+ years of experience in housekeeping, vacation rentals, property management, hospitality, or a related field
• Previous supervisory or team leadership experience
• Strong organizational, scheduling, and time-management skills
• Ability to lead, motivate, and hold team members accountable
• Strong attention to detail and commitment to cleanliness and quality standards
• Ability to manage multiple priorities in a fast-paced, high-volume environment
• Excellent written and verbal communication skills
• Comfortable coordinating with employees, vendors, property managers, and other departments
• Ability to identify problems quickly, make decisions, and follow through to resolution
• Familiarity with property management, housekeeping, or task-management systems preferred
• Basic computer skills and ability to learn new systems and technology
• Reliable transportation and willingness to travel between properties as needed
• Flexibility to work weekends, holidays, and adjust to changing operational needs during peak season

Responsibilities

• Lead and oversee daily housekeeping operations to ensure all properties are cleaned, inspected, and guest-ready on schedule
• Build and manage housekeeping schedules based on arrivals, departures, occupancy, and staffing needs
• Supervise, train, coach, and hold housekeeping team members accountable for performance and quality standards
• Coordinate with housekeeping vendors and cleaners to ensure adequate coverage and consistent service
• Conduct property inspections and quality-control checks, addressing cleanliness or presentation concerns promptly
• Monitor housekeeping tasks and workflows to ensure assignments are completed accurately and on time
• Respond quickly to same-day cleaning issues, guest concerns, call-outs, and other operational changes
• Manage linen, housekeeping supplies, and inventory to ensure teams have the resources needed to complete their work
• Work closely with Operations, Maintenance, and Property Management to communicate property issues and keep homes guest-ready
• Identify recurring housekeeping concerns and implement processes, training, or corrective action to improve performance
• Maintain accurate documentation related to housekeeping performance, property issues, and vendor services
• Support field operations when needed and participate in the emergency/on-call rotation as assigned

Skills

Team leadership

Scheduling

Time management

Communication

Attention to detail

Organizational skills

Problem solving

Adaptability

Tools

Breezeway

Streamline

Job description

Carolina Breeze Vacations by Casago is looking for an experienced Housekeeping Manager to lead our housekeeping operations across Holden Beach, Ocean Isle, Sunset Beach, and surrounding North Carolina properties. You will ensure cleanliness, presentation, and guest readiness while mentoring a team and coordinating with vendors.

The ideal candidate will manage schedules, drive quality, and maintain accurate records, with hands-on leadership in a fast-paced environment.