Housekeeping Manager - Lead Guest-Ready Clean & Scheduling

Better Talent by Laveer & Co.; Shallotte (NC); On-site; USD 48,000 - 55,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

Retirement benefits

Job summary

Carolina Breeze Vacations by Casago is seeking an experienced Housekeeping Manager to lead housekeeping operations for our vacation rental homes. You will ensure properties meet high cleanliness and guest-ready standards, while providing strong leadership across the team and vendor partners.

This hands-on role requires scheduling, coaching, inspections, and rapid issue resolution across multiple properties, with weekend and peak-season flexibility.

Qualifications

• 2+ years in housekeeping, vacation rentals, property management, hospitality, or a related field.
• Previous supervisory or team leadership experience.
• Strong organizational, scheduling, and time-management skills.
• Ability to lead, motivate, and hold team members accountable.
• Strong attention to detail and commitment to cleanliness and quality standards.
• Ability to manage multiple priorities in a fast-paced, high-volume environment.
• Excellent written and verbal communication skills.
• Comfortable coordinating with employees, vendors, property managers, and other departments.
• Ability to identify problems quickly, make decisions, and follow through to resolution.
• Familiarity with property management, housekeeping, or task-management systems preferred.
• Basic computer skills and ability to learn new systems and technology.
• Reliable transportation and willingness to travel between properties as needed.
• Flexibility to work weekends, holidays, and adjust to changing operational needs during peak season.

Responsibilities

• Lead daily housekeeping operations to ensure all properties are cleaned, inspected, and guest-ready on schedule.
• Build and manage housekeeping schedules based on arrivals, departures, occupancy, and staffing needs.
• Supervise, train, coach, and hold housekeeping team members accountable for performance and quality standards.
• Coordinate with housekeeping vendors and cleaners to ensure adequate coverage and consistent service.
• Conduct property inspections and quality-control checks, addressing cleanliness or presentation concerns promptly.
• Monitor housekeeping tasks and workflows to ensure assignments are completed accurately and on time.
• Respond quickly to same-day cleaning issues, guest concerns, call-outs, and other operational changes.
• Manage linen, housekeeping supplies, and inventory to ensure teams have the resources needed to complete their work.
• Work closely with Operations, Maintenance, and Property Management to communicate property issues and keep homes guest-ready.
• Identify recurring housekeeping concerns and implement processes, training, or corrective action to improve performance.
• Maintain accurate documentation related to housekeeping performance, property issues, and vendor services.
• Support field operations when needed and participate in the emergency/on-call rotation as assigned.

Skills

Supervisory experience

Organizational skills

Scheduling

Team leadership

Attention to detail

Communication skills

Time management

Problem solving

Tools

Breezeway

Streamline

Job description

Carolina Breeze Vacations by Casago is seeking an experienced Housekeeping Manager to lead housekeeping operations for our vacation rental homes. You will ensure properties meet high cleanliness and guest-ready standards, while providing strong leadership across the team and vendor partners.

This hands-on role requires scheduling, coaching, inspections, and rapid issue resolution across multiple properties, with weekend and peak-season flexibility.