Housekeeping Manager - Hilton Salt Lake City Center

Hilton; Salt Lake City (UT); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player in hospitality is seeking a Housekeeping Manager to oversee daily operations and ensure exceptional guest experiences. This role involves managing cleanliness standards, supervising team performance, and maintaining overall profitability through effective budgeting and forecasting. Join a company that values integrity, leadership, and teamwork, and be part of a tradition dedicated to providing outstanding service. If you are passionate about hospitality and have a knack for leadership, this is the perfect opportunity for you to shine in a dynamic environment.

Qualifications

• Experience in managing housekeeping operations and guest service.
• Strong leadership skills with a focus on team development.

Responsibilities

• Manage daily housekeeping operations ensuring cleanliness and service quality.
• Recruit, train, and develop team members while overseeing performance.

Skills

Guest Service

Team Leadership

Budgeting and Forecasting

Quality Control

Adaptability

Education

High School Diploma

Bachelor's Degree in Hospitality Management

Job description

A Housekeeping Manager is responsible for managing daily Housekeeping operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Housekeeping Manager, you would be responsible for managing daily Housekeeping operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

1. Manage daily Housekeeping operations to include, but not limited to, maintaining cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms.
2. Ensure rooms are clean and available to guests in a timely and efficient manner.
3. Manage daily systems use and management, cost controls and overall profitability, budgeting and forecasting, department management, policy and procedure implementation and enforcement, and meeting participation and facilitation.
4. Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counseling and evaluations, and delivering recognition and reward.
5. Oversee and conduct room inspections.
6. Recruit, interview and train team members.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

1. Hospitality - We're passionate about delivering exceptional guest experiences.
2. Integrity - We do the right thing, all the time.
3. Leadership - We're leaders in our industry and in our communities.
4. Teamwork - We're team players in everything we do.
5. Ownership - We're the owners of our actions and decisions.
6. Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

1. Quality
2. Productivity
3. Dependability
4. Customer Focus
5. Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision