Housekeeping Manager - Hilton New York Times Square

Hilton Worldwide, Inc.; New York (NY); On-site; USD 68,000 - 78,000; Full time

Job summary

An upscale hotel in the heart of Times Square is seeking a dedicated Housekeeping Manager to lead a dynamic team. This role involves managing daily operations, ensuring high cleanliness standards, and fostering team performance. The ideal candidate will bring 2-3 years of leadership experience and a strong understanding of cleaning procedures. Join a prestigious brand committed to delivering exceptional guest experiences and enjoy a comprehensive benefits package that includes medical coverage, paid time off, and career development opportunities.

Benefits

Access to DailyPay

Medical Insurance

Mental Health Resources

Paid Time Off

Go Hilton Travel Discount

Parental Leave

Matching 401(k)

Employee Stock Purchase Plan

Debt-Free Education Opportunities

Career Development

Qualifications

• 2-3 years of progressive housekeeping leadership experience.
• Knowledge of cleaning procedures and chemical management.

Responsibilities

• Manage daily housekeeping operations and ensure cleanliness standards.
• Conduct room inspections and oversee recruitment and training.

Skills

Housekeeping Leadership

Cleaning Procedures

Chemical Management

Union Knowledge (New York Local 6)

Job description

Job Description - Housekeeping Manager - Hilton New York Times Square (HOT0BKBL)

Located at the heart of Times Square, this upscale hotel soars 44 stories above Manhattan, offering 478 rooms and featuring newly renovated food and beverage outlets with breathtaking views of Times Square.

The ideal candidate will have 2-3 years of progressive housekeeping leadership experience, knowledge of New York Union Local 6, cleaning procedures, and chemical management.

This position reports to the Director of Housekeeping and oversees a team of over 70 members, with one other Housekeeping Manager.

Shift Pattern: Full availability required, including nights, weekends, and holidays

Salary Range: $68,000 - $78,000 annually

Benefits of working for Hilton include:

• Access to your pay when needed through DailyPay
• Medical insurance coverage for you and your family
• Mental health resources
• Paid Time Off (PTO)
• Go Hilton travel discount
• Parental leave
• Matching 401(k)
• Employee stock purchase plan at 15% discount
• Debt-free education opportunities
• Career development
• Team Member Resource Groups
• Recognition programs

* Benefits may vary based on property-specific terms and conditions.

Key Responsibilities:

• Manage daily housekeeping operations, ensuring cleanliness and quality standards for guest rooms, public spaces, restrooms, offices, and event spaces.
• Ensure timely and efficient room availability for guests.
• Oversee systems management, cost controls, budgeting, policy enforcement, and team meetings.
• Monitor and develop team performance through supervision, counseling, and recognition.
• Conduct room inspections and oversee recruitment and training of staff.

What We Look For:

Hilton values its Team Members' embodiment of our core values: Hospitality, Integrity, Leadership, Teamwork, Ownership, and a sense of urgency ('Now'). We seek candidates demonstrating qualities of quality, productivity, and customer focus.

Working at Hilton:

Hilton Hotels & Resorts is renowned for authentic experiences and industry leadership, providing exceptional service and amenities worldwide. Join us if you are committed to upholding a prestigious brand and delivering memorable guest experiences.