Housekeeping Manager - Tempo New York Times Square

Hilton Worldwide, Inc.; New York (NY); On-site; USD 75,000; Full time

Job summary

An established industry player is seeking a dedicated Housekeeping Manager to oversee daily operations in a vibrant New York property. The ideal candidate will have a strong background in housekeeping management, with a focus on maintaining high cleanliness standards and leading a team. This role offers the chance to work in a dynamic environment, ensuring guest satisfaction and operational excellence. Join a company that values innovation and teamwork, providing a comprehensive benefits package and opportunities for career growth. If you are passionate about hospitality and ready to make an impact, this position is perfect for you.

Benefits

Medical Insurance Coverage

Mental Health Resources

Best-in-Class Paid Time Off

Go Hilton travel discount program

Supportive parental leave

Matching 401(k)

Employee stock purchase program

Debt-free education

Career growth and development

Recognition and rewards programs

Qualifications

• Previous housekeeping management experience in a similar sized property.
• Experience managing unionized team members is a plus.

Responsibilities

• Manage daily housekeeping operations and maintain cleanliness standards.
• Recruit, interview, and train team members.
• Conduct room inspections and ensure timely availability for guests.

Skills

Housekeeping Management

Team Leadership

Budget Management

Guest Service

Education

High School Diploma

Bachelor's Degree in Hospitality Management

Tools

Cleaning Equipment

Housekeeping Management Software

Job description

The Tempo New York Times Square is looking for a Housekeeping Manager to join our team.

This stunning property features 661 rooms with floor-to-ceiling windows, offering views of the city and lights of Times Square. The sky lobby, located on the 11th floor, includes communal working spaces as well as a fitness centre and hydration station.

The ideal candidate for this role will have previous housekeeping management experience in a similar sized property, experience managing Local 6 unionized team members, full availability, including nights, weekends, and holidays.

Shift Pattern: Full availability, including nights, weekends, and holidays

Salary: $75,000 / annually

What are the benefits of working for Hilton?

Hilton is recognized as the best hospitality workplace in the world and the #2 World’s Best Workplace by Great Place To Work US and Fortune!

We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Access to your pay when you need it through DailyPay
• Medical Insurance Coverage – for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportiveparental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education:Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

As a Housekeeping Manager, you would be responsible for managing daily housekeeping operations.

Specifically, you would be responsible for performing the following tasks to the highest standards:

• Manage daily housekeeping operations to include, but not limited to, maintaining cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices, and banquet/meeting/conference rooms.
• Ensure rooms are clean and available to guests in a timely and efficient manner.
• Manage daily systems use and management, cost controls and overall profitability, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation.
• Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counseling and evaluations, and delivering recognition and reward.
• Oversee and conduct room inspections.
• Recruit, interview, and train team members.

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What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values.

Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences.

Integrity - We do the right thing, all the time.

Leadership - We're leaders in our industry and in our communities.

Teamwork - We're team players in everything we do.

Ownership - We're the owners of our actions and decisions.

Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

Quality

Productivity

Dependability

Customer Focus

Adaptability

What will it be like to work for this Hilton Worldwide Brand?

One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative, forward-thinking hospitality leader by offering best-in-class products, services, and amenities to ensure that every guest feels cared for, valued and respected. From inaugural balls and international award galas to business events and personal moments, Hilton is where the world makes history, closes the deal, toasts special occasions, and gets away from it all.

Hilton Hotels & Resorts is one of Hilton Worldwide's ten market-leading brands. For more information visit www.hiltonworldwide.com.

If you understand the importance of upholding a brand's reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts.