Housekeeping Manager - Hilton New York Times Square

Hilton Worldwide, Inc.; New York (NY); On-site; USD 68,000 - 78,000; Full time

Job summary

An established industry player in hospitality seeks a dedicated Housekeeping Manager for its iconic New York Times Square location. This role involves overseeing a large team, ensuring exceptional cleanliness and service standards, and contributing to a vibrant work environment. With a commitment to innovation and quality, the company offers a range of benefits that support the well-being and growth of its team members. If you are passionate about delivering outstanding guest experiences and thrive in a dynamic setting, this opportunity is perfect for you.

Benefits

Access to DailyPay

Medical Insurance Coverage

Mental Health Resources

Paid Time Off (PTO)

Go Hilton Travel Discount

Supportive Parental Leave

Matching 401(k)

Employee Stock Purchase Program

Debt-Free Education Options

Career Growth Opportunities

Qualifications

• 2-3 years of progressive housekeeping leadership experience.
• Knowledge of New York Union Local 6 and cleaning procedures.

Responsibilities

• Manage daily housekeeping operations and maintain cleanliness standards.
• Recruit, interview, and train team members.

Skills

Housekeeping Leadership

Cleaning Procedures

Chemical Management

Team Management

Job description

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Job Description - Housekeeping Manager - Hilton New York Times Square (HOT0BKBL)

Located at the heart of Times Square, this upscale hotel soars 44 stories above Manhattan, offers 478 rooms, and features newly renovated food and beverage outlets with breathtaking views of Times Square.

The ideal candidate will have 2-3 years of progressive housekeeping leadership experience, knowledge of New York Union Local 6, cleaning procedures, and chemical management.

This position will be one of two Housekeeping Managers reporting to the Director of Housekeeping, overseeing 70+ team members.

Shift Pattern: Full availability needed including nights, weekends, and holidays

Salary Range: $68,000 - $78,000 / annually

Benefits of Working for Hilton

We support the mental and physical wellbeing of all Team Members through innovative programs and benefits, fostering a diverse and inclusive environment. Our benefits include:

• Access to your pay when you need it through DailyPay
• Medical Insurance Coverage for you and your family
• Mental Health Resources
• Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) with 15% discount
• Debt-free education options
• Career growth and development opportunities
• Team Member Resource Groups
• Recognition and rewards programs

* Benefits may vary depending on property-specific terms and conditions and collective bargaining agreements.

Responsibilities

• Manage daily housekeeping operations, maintaining cleanliness, service, and quality standards for guest rooms, public spaces, restrooms, offices, and banquet/meeting rooms.
• Ensure timely and efficient room availability for guests.
• Oversee systems use, cost controls, profitability, budgeting, forecasting, policy enforcement, and meetings.
• Monitor and develop team member performance, including supervision, counseling, evaluations, and recognition.
• Conduct room inspections.
• Recruit, interview, and train team members.

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What We Look For

Hilton has been a leader in the hospitality industry since 1919, known for innovation, quality, and success. We seek candidates who demonstrate our core Values:

• Hospitality: Delivering exceptional guest experiences.
• Integrity: Doing the right thing always.
• Leadership: Leading in our industry and communities.
• Teamwork: Collaborating effectively.
• Ownership: Taking responsibility for actions and decisions.
• Now: Operating with urgency and discipline.

Additionally, we value attributes like Quality, Productivity, and Customer Focus.

Working at Hilton

Hilton Hotels & Resorts is a globally recognized brand offering authentic experiences, innovative products, and exceptional service. We aim to make every guest feel valued and respected, from special events to everyday stays. For more information, visit www.hiltonworldwide.com.

If you are committed to upholding a prestigious brand and delivering a world-class hospitality experience, you might be the perfect fit for our team.