Housekeeping Manager - Tempo New York Times Square

Hilton Worldwide, Inc.; New York (NY); On-site; USD 75,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Housekeeping Manager to oversee daily operations at a vibrant property in Times Square. This role demands a leader with a passion for exceptional guest experiences and a commitment to maintaining high cleanliness standards. As part of a renowned brand, you will manage a talented team, ensuring that every guest enjoys a pristine environment. Join a forward-thinking company that values integrity, teamwork, and quality, while providing an inclusive workplace where you can thrive personally and professionally. This is a fantastic opportunity to make a significant impact in a dynamic setting.

Benefits

Medical Insurance Coverage

Best-in-Class Paid Time Off (PTO)

Go Hilton travel discount program

Matching 401(k)

Employee stock purchase program (ESPP)

Debt-free education access

Career growth and development

Recognition and rewards programs

Qualifications

• Previous housekeeping management experience in a similar sized property.
• Experience managing Local 6 unionized team members.

Responsibilities

• Manage daily housekeeping operations and maintain cleanliness standards.
• Recruit, interview, and train team members for housekeeping.

Skills

Housekeeping Management

Team Management

Budgeting and Forecasting

Customer Focus

Education

High School Diploma

Hospitality Management Degree

Job description

Job Description - Housekeeping Manager - Tempo New York Times Square (HOT0BKCH)

This stunning property features 661 rooms with floor-to-ceiling windows, offering views of the city and lights of Times Square. The sky lobby, located on the 11th floor, includes communal working spaces as well as a fitness centre and hydration station.

The ideal candidate for this role will have previous housekeeping management experience in a similar sized property, experience managing Local 6 unionized team members, and full availability, including nights, weekends, and holidays.

Shift Pattern: Full availability, including nights, weekends, and holidays

Salary: $75,000 / annually

What are the benefits of working for Hilton?

We support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Access to your pay when you need it through DailyPay
• Medical Insurance Coverage – for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

As a Housekeeping Manager, you would be responsible for managing daily housekeeping operations. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Manage daily housekeeping operations to include, but not limited to, maintaining cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices, and banquet/meeting/conference rooms.
• Ensure rooms are clean and available to guests in a timely and efficient manner.
• Manage daily systems use and management, cost controls and overall profitability, budgeting and forecasting, department management, policy and procedure implementation and enforcement, and meeting participation and facilitation.
• Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counseling and evaluations, and delivering recognition and reward.
• Oversee and conduct room inspections.
• Recruit, interview, and train team members.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values.

Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences.

Integrity - We do the right thing, all the time.

Leadership - We're leaders in our industry and in our communities.

Teamwork - We're team players in everything we do.

Ownership - We're the owners of our actions and decisions.

Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Customer Focus

What will it be like to work for this Hilton Worldwide Brand?

One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative, forward-thinking hospitality leader by offering best-in-class products, services, and amenities to ensure that every guest feels cared for, valued and respected. From inaugural balls and international award galas to business events and personal moments, Hilton is where the world makes history, closes the deal, toasts special occasions, and gets away from it all.

Hilton Hotels & Resorts is one of Hilton Worldwide's ten market-leading brands. For more information visit www.hiltonworldwide.com.

If you understand the importance of upholding a brand's reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts.