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Housekeeping Manager - Hilton New York Times Square

Hilton New York Times Square

New York (NY)

On-site

USD 68,000 - 78,000

Full time

15 days ago

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Job summary

An established industry player in hospitality is seeking a dedicated Housekeeping Manager to lead a dynamic team at a prime location in Times Square. This role is pivotal in ensuring exceptional guest experiences through effective management of housekeeping operations. The ideal candidate will bring 2-3 years of leadership experience, a strong understanding of cleaning procedures, and a commitment to maintaining high standards. Join a company that values its team members and offers a supportive environment for professional growth and development. If you are passionate about hospitality and ready to make an impact, this opportunity is perfect for you.

Benefits

Access to DailyPay
Medical Insurance Coverage
Mental Health Resources
Best-in-Class Paid Time Off
Go Hilton Travel Discount
Supportive Parental Leave
Matching 401(k)
Employee Stock Purchase Program
Debt-Free Education
Career Growth and Development

Qualifications

  • 2-3 years of progressive housekeeping leadership experience.
  • Knowledge of New York Union Local 6.

Responsibilities

  • Manage daily housekeeping operations and maintain cleanliness standards.
  • Oversee team performance and conduct room inspections.
  • Recruit, interview, and train team members.

Skills

Housekeeping Leadership
Cleaning Procedures
Chemical Management
Team Management

Education

High School Diploma
Hospitality Management Degree

Job description

Join to apply for the Housekeeping Manager - Hilton New York Times Square role at Hilton New York Times Square

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Join to apply for the Housekeeping Manager - Hilton New York Times Square role at Hilton New York Times Square

The Hilton New York Times Square is looking for a Housekeeping Manager to join our team.

Located at the heart of Times Square, this upscale hotel soars 44 stories above Manhattan, offers 478 rooms and features a newly renovated food and beverage outlets, offering a breathtaking view of Times Square.

The ideal candidate will have 2-3 years of progressive housekeeping leadership experience, knowledge of New York Union Local 6, cleaning procedures and chemical management.

This position will be one of two Housekeeping Managers who will report to the Director of Housekeeping and help oversee 70+ team members.

Shift Pattern: Full availability needed including nights, weekends, and holidays

Salary Range: $68,000 - $78,000 / annually

What are the benefits of working for Hilton?

Hilton is recognized as the best hospitality workplace in the world and the #2 World’s Best Workplace by Great Place To Work US and Fortune!

We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

  • Access to your pay when you need it through DailyPay
  • Medical Insurance Coverage – for you and your family
  • Mental Health Resources
  • Best-in-Class Paid Time Off (PTO)
  • Go Hilton travel discount program
  • Supportiveparental leave
  • Matching 401(k)
  • Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
  • Debt-free education:Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
  • Career growth and development
  • Team Member Resource Groups
  • Recognition and rewards programs
  • Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.


What will I be doing?

As a Housekeeping Manager, you would be responsible for managing daily housekeeping operations.

Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Manage daily housekeeping operations to include, but not limited to, maintaining cleanliness, service, and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms.
  • Ensure rooms are clean and available to guests in a timely and efficient manner.
  • Manage daily systems use and management, cost controls and overall profitability, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation.
  • Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counseling and evaluations, and delivering recognition and reward.
  • Oversee and conduct room inspections.
  • Recruit, interview, and train team members.


What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values.

Specifically, we look for demonstration of these Values:

Hospitality - We're Passionate About Delivering Exceptional Guest Experiences.

Integrity - We do the right thing, all the time.

Leadership - We're leaders in our industry and in our communities.

Teamwork - We're team players in everything we do.

Ownership - We're the owners of our actions and decisions.

Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

Quality

Productivity

Dependability

Customer Focus

Adaptability

What will it be like to work for this Hilton Worldwide Brand?

One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative, forward-thinking hospitality leader by offering best-in-class products, services, and amenities to ensure that every guest feels cared for, valued and respected. From inaugural balls and international award galas to business events and personal moments, Hilton is where the world makes history, closes the deal, toasts special occasions, and gets away from it all.

Hilton Hotels & Resorts is one of Hilton Worldwide's ten market-leading brands. For more information visit www.hiltonworldwide.com.

If you understand the importance of upholding a brand's reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts.

Work Locations

Hilton New York Times Square

Schedule

Full-time

Brand

Hilton Hotels & Resorts

Job

Housekeeping and Laundry

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Management and Manufacturing
  • Industries
    Hospitality

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