Housekeeping Manager - Embassy Suites by Hilton Atlanta Buckhead

Hilton Worldwide, Inc.; Atlanta (GA); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading hospitality company is seeking a Housekeeping Manager for their Embassy Suites in Atlanta. The role requires strong leadership and organizational skills to manage daily operations and ensure high cleanliness standards. The ideal candidate will have experience in hotel operations and a passion for guest service.

Benefits

Medical Insurance

Paid Time Off (PTO)

Go Hilton Travel Discount

Matching 401(k)

Employee Stock Purchase Plan

Educational Opportunities

Qualifications

• At least two years of experience in housekeeping management.
• Ability to develop and lead a team.

Responsibilities

• Manage daily housekeeping operations and ensure cleanliness.
• Recruit, interview, and train team members.
• Conduct room inspections.

Skills

Organizational Skills

Communication Skills

Leadership

Education

High School Completion

College Degrees

Professional Certificates

Tools

HOTSOS

Job description

Job Description - Housekeeping Manager - Embassy Suites by Hilton Atlanta Buckhead (HOT0BMEV)

Job Number:

HOT0BMEV

This property features 326 suites and is situated in the Buckhead fashion district, close to Lenox Mall, Phipps Plaza, and The Shoppes at Buckhead, with convenient access to a MARTA rail station.

The ideal candidate will have at least two years of experience in housekeeping management, strong organizational and communication skills, and the ability to develop and lead a team. They should bring structure, consistency, and hold the team accountable to high standards. Experience with HOTSOS and a background in hotel operations are advantageous.

Shift Pattern: Full-Time; availability on weekdays, weekends, and holidays is required.

Benefits of Working for Hilton:

We support our Team Members' mental and physical wellbeing through innovative programs and benefits, fostering a diverse and inclusive environment. Benefits include:

• Access to your pay when needed via DailyPay
• Medical insurance coverage for you and your family
• Mental health resources
• Paid Time Off (PTO)
• Go Hilton travel discount
• Parental leave
• Matching 401(k)
• Employee stock purchase plan at 15% discount
• Educational opportunities, including college degrees, high school completion, and professional certificates
• Career development
• Team Member Resource Groups
• Recognition programs

* Benefits may vary based on property-specific terms and conditions.

Key Responsibilities:

• Manage daily housekeeping operations, ensuring cleanliness and quality standards in guest rooms, public spaces, restrooms, offices, and meeting rooms.
• Ensure timely and efficient room availability for guests.
• Oversee systems management, budgeting, cost controls, and profitability.
• Monitor and develop team performance through supervision, counseling, evaluations, and recognition.
• Conduct room inspections.
• Recruit, interview, and train team members.

Candidate Profile:

Hilton values its Team Members who demonstrate:

• Hospitality - Passion for guest service
• Integrity - Doing the right thing
• Leadership - Industry and community leadership
• Teamwork - Collaborative spirit
• Ownership - Accountability for actions
• Sense of urgency and discipline

Additional attributes include:

• Quality focus
• Productivity
• Customer focus

Working at Hilton:

Hilton is a global leader in hospitality, offering a range of accommodations worldwide. Our mission is "to fill the earth with the light and warmth of hospitality," and our Team Members are central to creating exceptional guest experiences every day.