Housekeeping Supervisor: Guest Experience Leader

Hotel Equities; Orlando (FL); Presencial; USD 20.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental & Vision Insurance

Paid Vacation, Sick Time & Holidays

401(k) Retirement Plan

Employee Assistance Program

Career Growth Opportunities & Lead

Reduced Hotel Rates Throughout Our |nR

Employee Referral Program

Life Insurance

Flexible Spending Account (FSA)

Exclusive Third-Party Discounts

Descripción de la vacante

Hotel Equities in Orlando, FL seeks a dependable Housekeeping Supervisor to uphold cleanliness and guest satisfaction in alignment with brand standards.

You'll lead a housekeeping team, ensure room readiness, manage supplies, and coordinate with hotel departments to deliver outstanding service. The role requires detail orientation, time management, and a commitment to flexible hours, including weekends and holidays.

Formación

• Previous housekeeping or hotel experience preferred but not required.
• Ability to follow written and verbal instructions and hotel cleanliness standards.
• Strong attention to detail and time-management skills.
• Ability to work independently and as part of a team.
• Professional and courteous guest-service skills.
• Ability to work flexible hours, including weekends and holidays, as needed.

Responsabilidades

• Clean and maintain guest rooms, bathrooms, public areas, and other assigned spaces according to hotel standards.
• Make beds, change linens, replenish supplies, dust, vacuum, sweep, mop, and sanitize surfaces.
• Inspect assigned areas for cleanliness, damage, or maintenance concerns and report issues promptly.
• Respond courteously to guest requests and special housekeeping needs.
• Handle guest belongings and hotel property responsibly and according to company procedures.
• Maintain housekeeping carts, supplies, and work areas in an organized condition.
• Follow proper chemical handling, sanitation, safety, and infection-control procedures.
• Assist with deep cleaning and special projects as assigned.
• Communicate room status and maintenance needs to appropriate hotel departments.
• Support the team in meeting productivity, quality, and guest satisfaction standards.
• Perform other duties as assigned.

Conocimientos

Attention to detail

Time management

Customer service

Teamwork

Flexibility

Herramientas

Property Management Systems (PMS)

Housekeeping room-status systems

Mobile hotel communication tools

Microsoft Office Suite

Descripción del empleo

Hotel Equities in Orlando, FL seeks a dependable Housekeeping Supervisor to uphold cleanliness and guest satisfaction in alignment with brand standards.

You'll lead a housekeeping team, ensure room readiness, manage supplies, and coordinate with hotel departments to deliver outstanding service. The role requires detail orientation, time management, and a commitment to flexible hours, including weekends and holidays.