Housekeeping & Laundry Operations Manager

EVEREST HOTEL GROUP LLC; San Diego (CA); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee discounts

Health insurance

Paid time off

Vision insurance

Job summary

Hilton Garden Inn San Diego Mission Valley is seeking a Housekeeping Manager to lead the housekeeping and laundry operations, ensuring guest rooms and public areas meet brand standards while delivering an outstanding guest experience and managing labor and supply costs. This position reports to the General Manager.

You will direct daily housekeeping and laundry operations, interview, train, coach, schedule, and evaluate staff, prepare schedules, inspect areas, respond to guest requests, monitor

Qualifications

• 2+ years of hotel housekeeping management or supervisory experience.
• Hilton or similar brand experience preferred.
• Working knowledge of budgeting, labor scheduling, and inventory control.
• Strong communication, organization, and problem solving skills.
• Ability to read, write, and communicate well enough to complete reports and direct team members.

Responsibilities

• Direct daily housekeeping and laundry operations for guest rooms and public areas.
• Interview, train, schedule, and evaluate staff; discipline when needed.
• Prepare schedules based on occupancy and manage labor hours to budget.
• Inspect rooms and public areas for cleanliness, safety, and condition; correct deficiencies.
• Respond to guest requests and complaints promptly and follow up to ensure satisfaction.
• Track guest satisfaction and cleanliness scores; drive improvement.
• Manage inventory, par levels, linens, chemicals, and supplies; place orders.
• Coordinate with Engineering and Front Desk on maintenance needs and room status.

Skills

Leadership

Budgeting

Staff training

Customer service

Scheduling

Education

Hotel management degree

Job description

Hilton Garden Inn San Diego Mission Valley is seeking a Housekeeping Manager to lead the housekeeping and laundry operations, ensuring guest rooms and public areas meet brand standards while delivering an outstanding guest experience and managing labor and supply costs. This position reports to the General Manager.

You will direct daily housekeeping and laundry operations, interview, train, coach, schedule, and evaluate staff, prepare schedules, inspect areas, respond to guest requests, monitor