Housekeeping - Inspector

Colonial Group; Colorado Springs, Northern (CO, KY); Hybrid; USD 22,000 - 32,000; Full time

Benefits offered by this job

Health and dental insurance

401(k) retirement plan

Local discounts

Job summary

The Broadmoor is seeking a Housekeeping Inspector to act as the quality control link among room attendants, supervisors, and executives. You will evaluate guest rooms, test electronics and fixtures, and report maintenance needs to keep the property flawless while ensuring policy adherence and high cleanliness standards.

Responsibilities include inspecting rooms, testing fixtures, conducting audits, and mentoring staff.

Qualifications

• High school diploma or GED required.
• 1–3 years housekeeping supervisory/hospitality experience preferred.
• Strong observational skills to detect minor flaws in dusting and setup.
• Ability to supervise up to 30 employees.
• Proficient in MS Office for documentation and email.
• Willing to work weekends and holidays.

Responsibilities

• Inspect guest rooms, suites, and VIP areas for absolute cleanliness and proper amenity placement; ensure Forbes/AAA standards are met.
• Test lights, electronics, appliances, and plumbing fixtures.
• Conduct formal and informal performance audits per inspection program.
• Communicate daily expectations to the team.
• Log and report repairs to maintenance via HotSos.
• Orient new and current housekeepers on cleaning methods and safety.
• Provide information about guest requests and follow up for timely execution.
• Communicate real-time room readiness with supervisors using mobile devices.
• Provide leadership through support, encouragement, and recognition.
• Assist in completing room attendant duties (beds, debris, linen removal, vacuuming).
• Maintain key policy procedures and protect Broadmoor property.
• Participate in fire/safety drills and trainings.
• Assist in linen and supply inventories.
• Ensure compliance with Broadmoor guidelines and Forbes/AAA standards.
• Learn Broadmoor history, estate grounds, and amenities.
• Execute additional duties as required.

Skills

Observational skills

Supervisory ability

Team player

Communication skills

Flexibility

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Job Title: Inspector

Job Department: Housekeeping

Job Pay Rate: $19.75 / hour

Job Summary:

As a Housekeeping Inspector, you will serve as the quality control link between room attendants, supervisors, and executives. You will evaluate guest rooms, test electronics and fixtures, and report maintenance needs to keep the property flawless while ensuring that Departmental and hotel policies and procedures are followed, and that cleanliness and service standards are maintained. Learn more about Broadmoor here.

Essential Duties and Responsibilities include following. Other duties may be assigned:

• Use detailed device checklist to inspect guest rooms, suites, and VIP areas for absolute cleanliness, proper linen alignment, and correct amenity placement; and ensure that all Forbes and AAA standards within scope of responsibility are properly executed.
• Test all lights, electronics, appliances, and plumbing fixtures to verify they work correctly.
• Conducting frequent formal and informal performance audits as outlined within the department’s room inspection program.
• Inspect between twenty to thirty guest rooms per shift and communicate pertinent information to the team regarding daily expectations.
• Log and report any repair needs or engineering issues directly to maintenance or via HotSos.
• Orient new and current housekeepers on cleaning methods, safety rules, and luxury presentation guidelines and engage in the employee improvement process.
• Provide detailed information about guest requests and follow up to ensure timely delivery and accurate execution.
• Communicate real-time room readiness with the supervisors and executives using mobile devices.
• Provide valuable leadership including support, encouragement, and employee recognition.
• Aids in the completion of guest room attendant assignments by performing duties such as making beds, debris, and soiled linen removal, vacuuming, dusting, and cleaning and supplying guest rooms.
• Responsible for key policy procedures, assigning and maintaining equipment and protecting Broadmoor property.
• Actively participates in fire/safety drills and attends regularly scheduled meetings and applicable training classes.
• Assist in linen and supply inventories.
• Ensure complete compliance with The Broadmoor guidelines, operational procedures, safety policies, and institutional standards for excellence (Forbes Travel Guide and AAA Five-Diamond).
• Maintain a willingness to learn about The Broadmoor’s history, estate grounds, wilderness properties, culinary offerings, and retail outlets.
• Execute additional duties and responsibilities as required.

Performs other duties as assigned. - This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that additional or different tasks be performed when circumstances change.

What we are looking for:

• Minimum of a high school diploma or General Education Degree (GED) equivalent.
• Previous one to three years related experience in housekeeping supervisory, and hospitality is highly preferred; however, an equivalent combination of relevant education and professional background will be considered.
• Exceptional observational skills to catch minor flaws in dusting, placement, and overall room setup.
• Ability to directly and indirectly supervise up to 30 employees within scope of responsibility.
• Ability to utilize Microsoft Office tools for documentation and email communication.
• A highly motivated team player who connects easily with colleagues and drives results through positive energy and seamless collaboration.
• Excellent communication skills, negotiation, conflict resolution and ability to work in fast-paced environment.
• Ability to lift, pull, or push up to 50 lbs. with assistance and proper safety practices.
• Flexible schedule, including weekends and holidays, as required by the calendar of events.

*Reasonable accommodation will be provided for individuals with disabilities.

Why Choose The Broadmoor?

Join the team at the world’s longest-running Five-Star, Five-Diamond Resort. At The Broadmoor, we invest in your future with comprehensive benefits, professional growth, and mentorship from top industry experts.

• Benefits: We empower our team with a rewards package including comprehensive health and dental insurance, a 401(k)-retirement plan, and exclusive local discounts. Please click here for a comprehensive list of benefits.
• Career Development: Your growth is our priority. Whether you are seeking a seasonal position or a long-term career, we provide the hands-on development and training you need to succeed.