Housekeeping - PM Shift House Attendant

The-Broadmoor-Hotel; Colorado Springs (CO); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health and dental insurance

401(k) retirement plan

Exclusive local discounts

Job summary

The Broadmoor is hiring a House Attendant in the Housekeeping department. The role involves cleaning guest hallways, corridors, and service areas to Five-Star standards, stocking supplies, and delivering guest requests while maintaining a discreet, professional demeanor.

Candidates should have a high school diploma or GED, hospitality experience preferred, and a valid driver’s license. The position requires lifting up to 100 lbs and a flexible schedule, including weekends and holidays, with

Qualifications

• Minimum of a high school diploma or GED.
• Previous hospitality or housekeeping experience preferred.
• A valid driver license is required for transporting equipment.
• Adherence to luxury brand standards and safety protocols.
• Excellent communication and teamwork are essential.

Responsibilities

• Cleans and maintains guest hallways, corridors, elevators, stairways, and assigned service areas.
• Stock and replenish bathrobes, glassware, supplies, and amenities; manage ice bins and remove dirty dishes.
• Transport materials and waste to designated areas; assist with floor care and deep-clean projects.
• Identify maintenance issues and log work orders; respond to guest requests for housekeeping.

Skills

High School Diploma or GED

Hospitality experience

Valid driver's license

Luxury brand standards

Strong communication

Team player

Education

High School Diploma or GED

Job description

Job Title: House Attendant

Job Department: Housekeeping

Job Pay Rate: $19.10 / hour

Job Summary:

As a Housekeeping House Attendant, you will be responsible maintains the pristine cleanliness, elegance and order of all public spaces, guest hallways, and back-of-house areas; with the focus on guest room deliveries to our Five-star standards. Learn more about The Broadmoor here.

Essential Duties and Responsibilities include following. Other duties may be assigned:

• Cleans and maintains guest hallways, corridors, elevators, stairways, and assigned service areas.
• Stock, organize, and replenish with bathrobes, glassware, supplies, and amenities; draining and filling ice bins; and removing dirty dishes from floor linen closets.
• Collect dirty trash bags, recyclables, and empty glass container bind in all assigned areas, transporting them to designated disposal areas.
• Move and arrange furniture, assist with floor care, and support deep-clean projects.
• Identify and report maintenance orders, broken fixtures, burned-out lights, or safety hazards immediately and input work orders via HotSos.
• Assist in the delivery of all guests’ requests as they pertain to housekeeping.
• Greet guests warmly with professional, discreet, and courteous communication.
• Sweeps, scrubs, mops floor and guest room patios.
• Cleans rugs, carpets, upholstered furniture and draperies.
• Delivers refrigerators, other furniture, baby cribs, and rollaway beds to guestrooms.
• Trained on how to make a rollaway or guest room bed.
• Driving hotel vehicles to various locations as deemed necessary.
• Ensure complete compliance with The Broadmoor guidelines, operational procedures, safety policies, and institutional standards for excellence (Forbes Travel Guide and AAA Five-Diamond).
• Maintain a willingness to learn about The Broadmoor's history, estate grounds, wilderness properties, culinary offerings, and retail outlets.
• Execute additional duties and responsibilities as required.

Performs other duties as assigned. - This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that additional or different tasks be performed when circumstances change.

What we are looking for:

• Minimum of a high school diploma or General Education Degree (GED) equivalent.
• Previous experience in hospitality or housekeeping is highly preferred; however, an equivalent combination of relevant education and professional background will be considered.
• A valid driver's license is required, as this role may involve transporting equipment across the Resort. Please note that all employees operating Broadmoor vehicles must be at least 18 years of age.
• Strict adherence to luxury brand standards and safety protocols.
• A highly motivated team player who connects easily with colleagues and drives results through positive energy and seamless collaboration.
• Excellent communication skills, negotiation, conflict resolution and ability to work in fast-paced environment.
• Ability to lift, pull, or push up to 100 lbs. with assistance and proper safety practices.
• Flexible schedule, including weekends and holidays, as required by the calendar of events.

*Reasonable accommodation will be provided for individuals with disabilities.

*Not sure you meet every qualification? We still encourage you to apply. At The Broadmoor, we value exceptional candidates who bring a genuine willingness to learn, grow, and help us deliver Five-Star service.

Why Choose The Broadmoor?

Join the team at the world's longest-running Five-Star, Five-Diamond Resort. At The Broadmoor, we invest in your future with comprehensive benefits, professional growth, and mentorship from top industry experts.

• Benefits: We empower our team with a rewards package including comprehensive health and dental insurance, a 401(k)-retirement plan, and exclusive local discounts. Please click here for a comprehensive list of benefits.
• Career Development: Your growth is our priority. Whether you are seeking a seasonal position or a long-term career, we provide the hands-on development and training you need to succeed.