Housekeeping Dispatcher-569003

Coushatta; Kinder (LA); On-site; USD 28,000 - 36,000; Full time

Job summary

Coushatta is seeking a dispatcher/housekeeping coordinator to answer guest calls, dispatch housekeeping staff, and coordinate cleaning assignments to ensure guest needs are anticipated and met promptly.

The role emphasizes promoting positive guest relations through courteous service, monitoring dispatch radios, and managing room readiness and key/radio assignments for personnel.

Qualifications

• Ten Key and computer literate in appropriate software and systems.
• Strong organizational, interpersonal and communication skills required.

Responsibilities

• Answer and respond to guest calls and dispatch and coordinate housekeeping personnel to areas in need of cleaning and to provide guests with service that anticipates their needs.
• Promote positive guest relations through prompt, courteous and efficient service.
• Monitor and respond to dispatch radio and refer calls to appropriate parties.
• Monitor computer for check-outs and rooms ready for inspection.
• Assign keys, radios, etc. for assignments to personnel.

Skills

Organizational skills

Interpersonal skills

Communication skills

Ten Key

Tools

Computer literacy

Job description

Responsible for answering and responding to guest calls and dispatching and coordinating housekeeping personnel to areas in need of cleaning and to provide guests with service that anticipates their needs. Promotes positive guest relations, through prompt, courteous and efficient service. Monitors and responds to dispatch radio and responds accordingly by referring calls to appropriate parties. Monitors computer frequently for check-outs and rooms ready for inspection. Assigns keys, radios, etc. for assignments to personnel.

EDUCATION and/or EXPERIENCE:

SPECIAL QUALIFICATIONS:

Ten Key and computer literate in appropriate software and systems. Strong organizational, interpersonal and communication skills required.

Req. #

10293

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