Housekeeping Attendant

AVERILL HOSPITALITY EMPLOYMENT; Whitefish (MT); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

50 room nights discount

Spa, restaurant & retail discounts

Job summary

The Lodge at Whitefish Lake, a four-diamond Averill Hospitality Resort, seeks a Housekeeping Attendant to maintain pristine guest rooms and public areas with a dedicated housekeeping team.

Office environment emphasizes upscale hospitality, teamwork, and consistency in service while offering full-time, year-round employment and a comprehensive benefits package.

Qualifications

• Experience in hotel housekeeping or similar environment preferred.
• Ability to lift 30 lbs on a regular basis.
• Positive, professional attitude and customer-focused.
• Follows safety and sanitation policies and procedures.

Responsibilities

• Perform cleaning duties in all guest areas and back of house.
• Use maid cart to clean rooms and manage supplies inventory.
• Empty garbage and replace linens and towels.
• Remake beds with fresh linens and restock amenities.
• Report maintenance issues to Front Office for work orders.
• Follow departmental policies and safety guidelines.
• Assist other departments to ensure guest satisfaction.

Skills

Housekeeping operations

Guest service

Lifting 30 lbs

Tools

Maid cart

Vacuum cleaners

Mops

Job description

The Lodge at Whitefish Lake, one of Montana's AAA Four Diamond resorts, is seeking a Housekeeping Attendant to work with our Housekeeping Team $20-$25 hourly DOE. A pristine environment is the backbone of a great guestexperience! You will prepare and keep guestquarters tidy and to a standard of upscale hospitality. All employees receive perksof $50 rooms at any of our properties, and discount rates at our spa,restaurant, and retail.

OUR COMPANY

The Lodge at Whitefish Lake, an Averill HospitalityResort, is Montana's premier lakefront, leisure and outdoor activitydestination. The Lodge is a 4-star hotel located only 5 minutes fromdowntown Whitefish and 10 minutes from Whitefish Ski Resort. Our customerexperience focuses on authentic Montana hospitality that creates lastingmemories. The Hotel is one of several family-owned businesses under AverillHospitality.

PRINCIPLE RESPONSIBILITIES AND POSITION PURPOSE

A housekeeper is responsible for ensuring rooms and otherareas of the hotel are kept clean every day while ensuring housekeepingdepartmental standards are followed. Cleaning includes, but is notlimited to, making beds, replacing used towels with new ones, vacuumingcarpets, and cleaning and disinfecting bathrooms and ensuring new toiletriesprovided by the hotel are placed at appropriate areas. Consistentlyoffers professional, friendly, and engaging service.

MAIN DUTIES AND RESPONSIBILITIES

• Performs cleaning duties in allguest areas and back of house.
• Use of Maid Cart when cleaningrooms as well as maintaining inventory of necessary supplies.
• Emptying garbage, removing linensand towel.
• Remaking bed with fresh linens andrestocking room with towels, amenities, etc.
• Reports necessary maintenanceissues to Front Office so a work order is made.
• Follows departmental policies andprocedures.
• Follows all safety and sanitationpolicies.
• Assist other departments whenneeded to ensure optimum service to guests.

SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITY

• Operating Housekeeping equipmentsuch as vacuums, mops, maid cart, etc.
• Ability to lift 30lbs or more on aregular basis.
• Ability and willingness to adhereto all Averill Hospitality policies and ensure departmental personnelcompliance.
• Must maintain a positive influencein the community and positive relations with area vendors.

Teamwork

Balancesteam and individual responsibilities, exhibits objectivity and openness to otherviews, welcomes feedback, contributes to building a positive team environment,and prioritizes the team’s success above own interests.

Quality

Meetsproductivity standards, completes work promptly, strives to increaseproductivity, works quickly and efficiently.

Guest Service

Respondspromptly to guests' needs and takes ownership of the overall guest experience.

Professionalism

Respectablyapproaches others, reacts well under pressure, treats others with respect andconsideration regardless of status or position, accepts responsibility for ownactions, follows through on commitments.

SCHEDULE AND BENEFITS

The Housekeeping Attendant position is expected to normallykeep a 5 day a week schedule, 40 hours per week can be expected, however it canbe more or less depending on the business needs of the hotel. Ability to work weekend, events, and holidays as needed.

The Lodge at Whitefish Lake, part of Averill Hospitality, offers full time, year-round employment, competitive compensation, and a full benefits package including paid holidays, paid time off, insurance, 401(k) match, and company discounts at Averill Hospitality properties.

Averill Hospitality provides equal employmentopportunities to all employees and applicants for employment andprohibits discrimination and harassment of any type without regard to race,color, religion, age, sex, national origin, disability status, genetics,protected veteran status, sexual orientation, gender identity or expression, orany other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions ofemployment, including recruiting, hiring, placement, promotion, termination,layoff, recall, transfer, leaves of absence, compensation, and training.