Housekeeping Administrative Assistant

Kalahari Resorts LLC; Sandusky (OH); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) matching

Paid time off

Health, dental, and vision coverage

Employee appreciation events

Job summary

Kalahari Resorts & Conventions in Sandusky, OH is seeking an Administrative Assistant to support the Housekeeping team and operations. You will assist with daily tasks, coordinate clerical duties, and help managers and associates deliver high-quality cleanliness and guest service.

Responsibilities include managing attendance scheduling, handling guest requests, and maintaining the housekeeping office. The role requires detail-orientation, strong communication, and flexibility to work evenings,

Qualifications

• Detail-oriented with ability to multi-task in a fast-paced environment.
• Excellent listening, communication and customer service skills.
• Team player who enjoys working with people.
• Flexibility for long hours, nights, weekends and holidays.

Responsibilities

• Maintain professional, warm communications with managers, associates and departments.
• Schedule department associates using time and attendance system and property processes.
• Prepare attendance counseling notices for managers and ensure timely signatures and follow through.

Skills

Detail-oriented

Multitasking

Communication skills

Customer service

Team player

Flexible hours

Job description

Description

Help Deliver the Kalahari Experience

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.

But we’re more than a resort. As a family-owned company, our Promise is simple:Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.

Kalahari Resorts & Conventions is seeking an Administrative Assistant for our Housekeeping team . In this role you will assist with the daily operation of the housekeeping department and supports the managers, supervisors, and associates in achieving the highest quality of cleanliness and service to guests. Is responsible for answering and following up on guest requests, allocating daily duties, perform clerical/secretarial duties, and maintenance of the housekeeping office.

As part of our team, you’ll embody our Promise toLead with Loveguiding, supporting, and inspiring associates while delivering extraordinary guest experiences. Your professionalism and helpful attitude will set the tone for a positive overall impression of the Kalahari.

Key Responsibilities

• Maintain a professional, warm, and friendly working relationship and promote open lines of communication with managers, associates and other departments.
• Utilize and maintain the time and attendance system and applicable property processes to schedule all department associates and department daily, weekly, bi-weekly information to include all hours worked and modify information when applicable.
• Prepare all attendance counseling notices for managers and ensure timely signatures and follow through.

What We’re Looking For

• Must be detail-oriented, have the ability to multi-task, and work efficiently in a fast-paced environment.
• Must possess excellent listening, communication and customer service skills.
• Must be a team player and enjoy working with people.
• Flexible long hours are sometimes required; that could include nights, weekends, and holidays.

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full-time associates
• Employee appreciation events, discounts, and perks at all resorts
• Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leadersLead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

| Wisconsin Dells, WI|Sandusky, OH|Pocono Manor, PA|Round Rock, TX|Spotsylvania County, VA |

Kalahari Resorts & Conventions is an Equal Opportunity Employer.

Wisconsin Dells - 608-254-5466 ext. 42123

Pennsylvania - 570-580-6000 ext. 21077

Texas - 512-582-4765

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