Housekeeping Supervisor

Kalahari Resorts LLC; Sandusky (OH); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

401(k) matching

Health, dental, and vision coverage

Paid time off

Employee appreciation events

Job summary

Kalahari Resorts & Conventions in Sandusky, OH is seeking a Housekeeping Supervisor to lead daily housekeeping operations, ensure rooms meet cleanliness standards, and manage floor staff to deliver guest-ready accommodations.

In this role you’ll uphold our Lead with Love culture, drive performance, mentor colleagues, and partner with other departments to maintain a welcoming, high-quality environment across the resort.

Qualifications

• Experience with properties (Hotels & Resorts) with 500+ rooms.
• Previous supervisory responsibilities preferred.

Responsibilities

• Monitor and evaluate room attendant work performance on an on-going basis, praises and disciplines staff as appropriate.
• Maintain a professional working relationship and promote open lines of communication with managers, associates and other departments.
• Provide routine inspections of all guest rooms/suites and public areas to ensure everything is clean and in good repair.
• Monitor floor room attendant records for daily assignments to be completed, signed off and turned into the Housekeeping Office daily.

Skills

Hotel/Resort experience

Job description

Description

Help Deliver the Kalahari Experience

At Kalahari Resorts & Conventions, wedon’tjust create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, andcutting-edgeconvention centers that redefine hospitality.

Butwe’remore than a resort. As a family-owned company, our Promise is simple:Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership withcharity: water,we’realso committed to bringing clean water to one million people in Africa.

Housekeeping Supervisor

Kalahari Resorts & Conventions is seeking aHousekeeping Supervisor.In this role,you’ll beresponsible for the efficient and effective daily operation relating to the department, as set forth by the Resort’s standards and will administer the supervision of all floor staff. They are also responsible for ensuring rooms are maintained to set standards of cleanliness and are ready in a timely manner for guest accommodations.

As part of our leadership team, you’ll embody our Promise toLead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll ensure high-quality service, consistent product standards, and a welcoming atmosphere. You’ll provide leadership, support teamwork, and foster a positive and efficient work environment for associates.

Starting Rate:Up to $19.00*

*Eligibility requirements apply. Base pay starts at $16.00*

Key Responsibilities

• Monitor and evaluate room attendant work performance on an on-going basis, praises and disciplines staff as appropriate.
• Maintain a professional working relationship and promote open lines of communication with managers, associates and other departments.
• Provide routine inspections of all guest rooms/suites and public areas to ensure everything is clean and in good repair.
• Monitor floor room attendant records for daily assignments to be completed, signed off and turned into the Housekeeping Office daily.

What We’re Looking For

• Background consisting of experience with properties (Hotels & Resorts) in excess of 500 rooms
• Previous supervisory responsibilities preferred

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full-time associates
• Employee appreciation events, discounts, andperksat all resorts
• Educationassistanceprograms to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leadersLead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime.That’swhywe’reproud to be recognized by Forbes as one ofAmerica’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whetheryou’redelivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

|Wisconsin Dells, WI|Sandusky, OH|Pocono Manor, PA|Round Rock, TX|Spotsylvania County, VA |

Kalahari Resorts & Conventions is an Equal Opportunity Employer.

Wisconsin Dells - 608-254-5466 ext. 42123

Pennsylvania - 570-580-6000 ext. 21077

Texas - 512-582-4765

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