Housekeeper (48818)

Jrk Residential Group; Santa Monica (CA); On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) auto-enroll after 60 days

Paid time off

Job summary

Hotel Oceana Santa Monica seeks a dedicated Housekeeper to maintain luxury guest rooms and suites with pristine cleanliness and presentation. You will uphold our Forbes-standard standards and deliver thoughtful, guest-focused service in a fast-paced, upscale environment.

Flexibility is required: mornings, weekends, and holidays may be needed. You will collaborate with team members, manage linen and supply needs, and ensure smooth room turnover while respecting guest privacy.

Qualifications

• High school diploma or GED, or equivalent work experience.
• Luxury hotel experience preferred.
• Strong eye for detail and presentation.
• Professional, courteous demeanor with guest-first mindset.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Clean and maintain guest rooms and suites to luxury-level cleanliness and presentation standards.
• Ensure beds, linens, and in-room amenities are perfectly arranged and visually consistent.
• Deliver thoughtful, detail-oriented service that anticipates guest expectations.
• Respect guest privacy and follow established room entry protocols at all times.
• Identify and report maintenance needs, safety concerns, or service opportunities.
• Maintain cleanliness and organization of housekeeping carts, storage areas, and service spaces.
• Support laundry operations, including linen handling and supply replenishment.

Skills

Attention to detail

Guest-focused

Team player

Reliability

Education

High school diploma or GED

Job description

Job Details: Job Location: Hotel Oceana Santa Monica - SANTA MONICA, CA 90403, Position Type: Full Time, Education Level: None, Salary Range: $25.00 - $26.00 Hourly, Travel Percentage: None, Job Shift: Any, Job Category: Hospitality - Hotel, Bring Your Passion for Hospitality to the Coast

Step into a role that defines the guest experience at Oceana Santa Monica, the #1 Hotel in Los Angeles, as voted by Travel + Leisure. Following a $35-million transformation, our intimate, all-suite, oceanfront hotel continues to set the standard for refined luxury and personalized service. We are seeking a detail-oriented, service-driven Housekeeper with a passion for excellence to help deliver immaculate spaces and unforgettable stays.

About the Role

As a Housekeeper, you are an essential part of the guest experience and a key ambassador of our luxury brand standards. You ensure every guest room and suite reflects the highest level of cleanliness, presentation, and comfort, creating a space that feels both pristine and welcoming.

This role is ideal for someone who takes pride in their work, values precision and consistency, and understands that true luxury is found in the details. Your ability to anticipate guest needs, respect privacy, and maintain a polished environment directly contributes to the exceptional service standards we are known for.

What You’ll Do

• Clean and maintain guest rooms and suites to luxury-level cleanliness and presentation standards
• Ensure beds, linens, and in-room amenities are perfectly arranged and visually consistent
• Deliver thoughtful, detail-oriented service that anticipates guest expectations
• Respect guest privacy and follow established room entry protocols at all times
• Identify and report maintenance needs, safety concerns, or service opportunities
• Maintain cleanliness and organization of housekeeping carts, storage areas, and service spaces
• Support laundry operations, including linen handling and supply replenishment
• Collaborate with team members to ensure efficient room turnover while maintaining quality

What You Bring

• Previous housekeeping or hospitality experience preferred (luxury hotel experience is a plus)
• A strong eye for detail and commitment to high standards of cleanliness and presentation
• A professional, courteous demeanor with a guest-first mindset
• Ability to work efficiently and independently in a fast-paced environment
• Strong reliability, organization, and time management skills
• A desire to contribute to a collaborative team focused on excellence

Schedule & Expectations

• Flexible schedule based on operational needs, including mornings, weekends, and holidays
• Ability to remain active throughout the shift, including standing, walking, bending, and lifting
• Must present a professional appearance in accordance with hotel grooming standard

Benefits & Perks

• Competitive medical, dental, and vision benefits
• Basic life insurance
• 401(k) with auto-enrollment after 60 days
• Paid time off, including vacation, sick leave and holidays

Why Oceana

Hotel Oceana Santa Monica offers a boutique environment where quality is prioritized over quantity, and every detail matters. Our team is committed to delivering thoughtful, personalized service that exceeds expectations. If you take pride in creating beautiful, welcoming spaces and delivering luxury hospitality at the highest level, we invite you to apply.

Qualifications: Required Skills and Abilities

• Strong commitment to luxury guest service and Forbes Travel Guide standards
• Ability to maintain exceptional cleanliness while meeting productivity expectations without compromising quality
• High level of integrity, professionalism, and discretion
• Strong attention to detail with an eye for presentation and aesthetics
• Excellent interpersonal and communication skills
• Ability to anticipate guest needs and respond with urgency and care
• Effective time management and ability to multitask in a fast-paced environment

Education and Experience

• High school diploma or GED, or equivalent work experience
• Prior housekeeping, custodial, or janitorial experience preferred but not required

Physical Requirements

• Expected work hours: Flexible availability, including early mornings, evenings, weekends, and holidays based on occupancy levels
• Travel: None
• Work environment and physical demands:
  • Flexible availability, including early mornings, evenings, weekends, and holidays based on business needs
  • Ability to stand and walk for extended periods (up to 8 hours per shift)
  • Frequently lift, carry, push, or pull items up to 25 pounds
  • Occasionally lift or move items up to 40 pounds with assistance
  • Push and maneuver housekeeping carts weighing up to 75–100 pounds
  • Perform frequent repetitive movements, including bending, reaching, kneeling, and twisting
  • Use cleaning tools and equipment with precision and care
  • Work primarily in indoor environments with occasional exposure to varying conditions (e.g., laundry rooms, service areas, limited outdoor areas)
  • Exposure to cleaning chemicals; adherence to PPE and safety standards required
  • Visual acuity to identify cleanliness, presentation, and maintenance issues
  • Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions

This position is classified as nonexempt and is eligible for overtime pay in accordance with applicable federal, state, and local laws. The company complies with all wage and hour laws, including those related to meal and rest periods.

This job description is not intended to be a comprehensive list of all duties or responsibilities. Responsibilities may change at any time, with or without notice.

Hotel Oceana Santa Monica is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind based on protected characteristics under federal, state, and local law. We consider all qualified applicants in accordance with applicable laws, including the City of Los Angeles Fair Chance Initiative for Hiring.