Executive Housekeeping Manager

Commonwealth Hotels; Cincinnati (OH); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental and Vision benefits

401(k) with company match

Next day pay

Vacation

Personal days

Holiday pay

Hotel, food and beverage discounts

Online training

Employee Assistance Program

Jury duty leave

Bereavement leave

Job summary

Commonwealth Hotels’ SpringHill Suites Cincinnati Midtown is seeking a Full-Time Hotel Executive Housekeeper. Lead housekeeping, supervise staff, and manage budgets to uphold high cleanliness standards near downtown Cincinnati.

Responsibilities include inventory control, policy enforcement, and cross-department collaboration to ensure guest satisfaction. Benefits start day one, with career growth through Commonwealth University and EAP support.

Qualifications

• High school diploma or equivalent.
• Demonstrated experience with a strong focus on guest satisfaction.
• Exceptional ability to manage time effectively and stay organized in a fast-paced environment.
• Excellent skills for engaging with guests and collaborating with team members seamlessly.

Responsibilities

• Lead housekeeping staff including hiring, training, scheduling, and evaluating performance.
• Ensure guest rooms, public areas, and back-of-house spaces meet cleanliness standards.
• Manage the housekeeping budget, including labor costs and supplies.
• Oversee inventory of supplies and proper stock control.
• Develop and enforce housekeeping policies and safety procedures.
• Collaborate with maintenance and front desk to ensure smooth operations.
• Address guest complaints related to housekeeping promptly.
• Ensure health and safety compliance with cleaning chemicals and equipment.
• Regularly inspect guest rooms and public areas for quality standards.
• Foster a positive work environment with ongoing training.

Skills

Guest satisfaction

Time management

Team collaboration

Guest engagement

Education

High school diploma or equivalent

Job description

Location: Springhill Suites Cincinnati Midtown

Job Id:3497

# of Openings:0

Join Our Team at the SpringHill Suites by Marriott Cincinnati Midtown!

The SpringHill Suites by Marriott Cincinnati Midtown is seeking a Full-Time Hotel Executive Housekeeper.

About Us

At SpringHill Suites Midtown, we are proud to be known as the friendliest team in the city, where your work is truly valued. If you are looking for a supportive and welcoming work environment, our all-suite hotel near downtown Cincinnati is the perfect fit. The Executive Housekeeper will be working just minutes away from the city's top attractions like Paul Brown Stadium, Great American Ballpark, and TQL Stadium. Join us and be part of a team that is committed to making every day a positive and rewarding experience.

Why This Role?

Working as an Executive Housekeeper at Springhill Suites by Marriott Cincinnati Midtown offers the opportunity to lead a dedicated housekeeping team in maintaining high standards of cleanliness and guest satisfaction. In this role, you would oversee daily operations, manage budgets, and ensure that both guest rooms and public areas meet the hotel's quality standards. Employee reviews highlight a supportive and friendly work environment, with staff members expressing appreciation for the warm and caring atmosphere fostered by management. This position is ideal for individuals who are organized, detail-oriented, and passionate about providing exceptional guest experiences.

What’s In It for You?

Comprehensive Benefits: Medical, Dental and Vision BENEFITS BEGIN DAY ONE!

Financial Perks: 401(k) with company match, NEXT DAY PAY, and flexible spending accounts

Time Off: Vacation, Personal Days, and Holiday pay

Exclusive Discounts: Hotel, food, and beverage savings for personal travel

Professional Growth: Online training courses and Commonwealth University

Additional Support: Employee Assistance Program, jury duty leave, bereavement leave, and more

Key Responsibilities for the Hotel Executive Hotel Housekeeper include:

• Leadership and Supervision: Manage and lead the housekeeping staff, including hiring, training, scheduling, and evaluating their performance.
• Quality Control: Ensure all guest rooms, public areas, and back-of-house spaces meet the hotel’s cleanliness and maintenance standards.
• Budget Management: Manage the housekeeping budget, including labor costs, inventory of cleaning supplies, and amenities.
• Inventory and Supplies: Oversee the ordering, stocking, and usage of housekeeping supplies, ensuring proper inventory control.
• Policy and Procedure Implementation: Develop and enforce housekeeping policies and procedures to maintain high standards of cleanliness and safety.
• Collaboration: Work closely with other departments, such as maintenance and front desk, to ensure smooth operations and guest satisfaction.
• Guest Relations: Address and resolve guest complaints or requests related to housekeeping promptly and professionally.
• Health and Safety Compliance: Ensure the department complies with health and safety regulations, including proper use of cleaning chemicals and equipment.
• Inspection and Audits: Regularly inspect guest rooms and public areas to ensure they meet quality standards and address any issues identified.
• Staff Development: Foster a positive work environment, providing ongoing training and development opportunities for the housekeeping team.

What We Are Looking for in a Hotel Executive Hotel Housekeeper:

• High school diploma or equivalent
• Demonstrated experience with a strong focus on guest satisfaction.
• Exceptional ability to manage time effectively and stay organized in a fast-paced environment.
• Excellent skills for engaging with guests and collaborating with team members seamlessly.

Applicants should have flexibility to work weekends & holidays

Why Commonwealth Hotels?

Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world-class culture where great people deliver extraordinary results.

Explore Our Hotel:

https://www.marriott.com/en-us/hotels/cvgdt-springhill-suites-cincinnati-midtown/overview/

At Commonwealth Hotels, we value diversity and are proud to be an Equal Opportunity Employer. Employment decisions are based on qualifications, merits, and business needs.

Join us in shaping the future of hospitality in Cincinnati Midtown, Ohio!