Hotel Room Attendant — Benefits, Growth & Flexible Schedule

Commonwealth Hotels; Erlanger (KY); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with company match

Same-day pay

Flexible spending accounts

Vacation time

Personal days

Holiday pay

Employee discounts on travel

Online training courses

Employee Assistance Program

Jury duty leave

Bereavement leave

Job summary

The Residence Inn Cincinnati Airport Erlanger Kentucky is seeking a Full-Time Hotel Room Attendant, Hotel Guest Room Attendant, or Hotel Housekeeper to join our team. This role offers a customer‑focused environment in a busy hotel near CVG, with opportunities for growth and professional development.

You will be responsible for cleaning guest rooms, restocking supplies, and ensuring safety standards while delivering outstanding guest service.

Qualifications

• High school diploma or equivalent.
• Demonstrated experience with a strong focus on guest satisfaction.
• Exceptional ability to manage time effectively and stay organized in a fast-paced environment.
• Excellent skills for engaging with guests and collaborating with team members seamlessly.

Responsibilities

• Clean guest rooms: beds, linens, dusting, vacuuming, bathrooms.
• Restock guest room amenities such as toiletries, towels, coffee, and other items as needed.
• Inspect rooms for good working condition and report maintenance issues.
• Occasionally assist in cleaning and maintaining public areas such as hallways, lounges, and restrooms.
• Follow proper cleaning procedures and safety protocols to ensure a safe environment for guests and staff.
• Provide courteous and professional service, addressing guest requests or concerns promptly and efficiently.
• Handle laundry services: collecting, washing, folding, and delivering linens and towels.
• Monitor and report inventory levels of cleaning supplies and amenities, ensuring timely restocking.
• Prepare rooms for new guests, ensuring they meet the hotel's standards of cleanliness and comfort.

Skills

Guest satisfaction

Time management

Team collaboration

Customer service

Education

High school diploma or equivalent

Job description

The Residence Inn Cincinnati Airport Erlanger Kentucky is seeking a Full-Time Hotel Room Attendant, Hotel Guest Room Attendant, or Hotel Housekeeper to join our team. This role offers a customer‑focused environment in a busy hotel near CVG, with opportunities for growth and professional development.

You will be responsible for cleaning guest rooms, restocking supplies, and ensuring safety standards while delivering outstanding guest service.