House Manager - Theater

MRA Recruiting Services; Arlington Heights (IL); On-site; USD 18,000 - 26,000; Part time

Job summary

Metropolis Performing Arts Centre in Arlington Heights, IL, is seeking a part-time House Manager to prepare the theatre, assist patrons, and supervise ushers during performances.

The role requires flexibility to work evenings, weekends, and holidays, and involves assisting with seating, safety procedures, and coordination with staff. Prior theater experience is preferred.

Qualifications

• High School diploma or GED required.
• Ability to work evenings, weekends, holidays, and irregular hours as production schedules require.
• Ability to lift and carry up to 20 pounds and stand or move for extended periods during performances.
• Prior theater experience preferred.

Responsibilities

• Light preshow/post show cleaning and preparing the theatre for the audience.
• Prepare and send a show report after every performance.
• Pull seats for wheelchairs and place reserved signs for various mobility needs.
• Set up/take down lobby seating.
• Supervise volunteer ushers.
• Coordinate theatre opening/closing with the stage manager.
• Scan/take tickets.
• Assist patrons with storage for walkers/wheelchairs/strollers.
• Fill program bins.
• Work with box office staff to resolve seating issues.
• Maintain a presence in the lobby and inside the theatre throughout the performance.
• Evacuate patrons during a fire alarm and provide audience instruction for other unlikely events such as power outages or tornado warnings.
• Contact emergency services if needed.
• Be an ambassador for Metropolis and a friendly face for patrons and coworkers of all ages.

Skills

Evenings/weekends/holidays avail

Physical ability to lift 20 lbs

Theatre experience preferred

Education

High School diploma / GED

Job description

Part-time House Manager
$16/hour

Metropolis Performing Arts Centre is a 501(c)(3) nonprofit arts organization located in the heart of Arlington Heights, Illinois. It houses a 329-seat professional theatre, and a school of performing arts offering drama, dance, and music lessons to artists of all ages. Metropolis’ mission is to create an artistic home for performers, students, and audience members by making the arts accessible in our community.

Reports to: Audience Services Director

KEY RESPONSIBILITIES:

• Light preshow/post show cleaning and preparing the theatre for the audience.
• Prepare and send a show report after every performance.
• Pull seats for wheelchairs and place reserved signs for various mobility needs.
• Set up/take down lobby seating.
• Supervise volunteer ushers.
• Coordinate theatre opening/closing with the stage manager.
• Scan/take tickets.
• Assist patrons with storage for walkers/wheelchairs/strollers.
• Fill program bins.
• Work with box office staff to resolve seating issues.
• Maintain a presence in the lobby and inside the theatre throughout the performance.
• Evacuate patrons during a fire alarm and provide audience instruction for other unlikely events such as power outages or tornado warnings.
• Contact emergency services if needed.
• Be an ambassador for Metropolis and a friendly face for patrons and coworkers of all ages.

QUALIFICATIONS:

• Minimum High School diploma / GED
• Ability to work evenings, weekends, holidays, and irregular hours as required by production schedules
• Ability to lift and carry up to 20 pounds and stand or move for extended periods during performances
• Prior theater experience preferred

Metropolis Performing Arts Centre is committed to diversity and inclusion in the workplace, provides equal employment opportunities to all employees and applicants for employment, and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoffs, leaves of absence, compensation, and training.