House Manager

Dungarvin; Janesville (WI); On-site; USD 56,000 - 69,000; Full time

Benefits offered by this job

Competitive pay

401(k) plan with employer match

Company-provided hardware & cellphone\

Paid time off (PTO) & sick leave

Health, dental, vision, and pet ins. +

FSA/HSA options

Long-term disability & life insurance

Job summary

Dungarvin is seeking a House Manager to lead multiple residential programs, mentor staff, and ensure high-quality, person-centered care. The role combines direct care with supervision, requiring strong leadership and coordination to deliver consistent services.

You will work with families, guardians, case managers, and clinical professionals to maintain program quality, regulatory compliance, and positive outcomes for individuals served.

Qualifications

• Bachelor's degree in Human Services, Social Work, Psychology, Behavioral Science, or related field.
• Minimum of 2 years managerial or supervisory experience, including hiring, employee discipline, and performance management.
• At least 1 year of full-time direct experience working with individuals with intellectual or developmental disabilities.
• Mental health experience is preferred.
• Successful completion of required background checks and applicable regulatory clearances is a condition of employment.
• Valid driver’s license with an acceptable driving record.
• Reliable vehicle with current auto liability insurance.
• Strong leadership, decision-making, time management, and communication skills.

Responsibilities

• Lead a Team: Supervise, coach, and develop Direct Support Professionals.
• Oversee Operations: Manage multiple residential programs and ensure daily operations run smoothly.
• Solve Problems: Address staffing and operational challenges, make decisions, and find practical solutions.
• Manage Budgets: Monitor expenses, manage program budgets, and make responsible financial decisions.
• Build Relationships: Partner with families, guardians, case managers, and clinical professionals.
• Maintain Quality: Ensure programs meet company standards, licensing requirements, and regulatory expectations.
• Develop Employees: Help recruit, hire, train, and retain employees while providing ongoing feedback and support.

Skills

Leadership

Team management

Communication

Budgeting

Problem solving

Decision making

Education

Bachelor's degree in Human Services, Social Work, Psychology, Behavioral Science, or related field

Job description

At Dungarvin, we are more than a provider of support services-we're a mission-driven team rooted in respect, response and choice. Since 1976, we've been dedicated to meeting people where they are, working alongside them to provide person centered supports that allow people to live independently as possible. You'll work directly with people in need of assistance, and/or living with intellectual or developmental disabilities, or other complex medical needs.

With services nationwide, our team is united by a shared commitment to making a real difference-one person, one voice, one choice at a time. We encourage you to embrace this opportunity to impact someone's life.

Company Perks/Benefits

• Competitive Pay: Starting wage $62,300/Annually.
• Retirement Plan: 401(k) plan with employer match after one year of service.
• Company-Provided Hardware and Cellphone Stipend: All necessary equipment will be provided, along with a monthly stipend for cell phone expenses.
• Time Away: PTO that increases with tenure, PTO donation options, and paid sick leave
• Insurance & Health: Medical, dental, and vision coverage, pet insurance, supplemental insurance options, and flexible spending and health savings accounts (FSA and HSA). Plus, 100% company-paid long-term disability and life insurance.
• Additional Coverage: Supplemental insurance options, Flexible Spending Account (FSA), and Health Savings Account (HSA).
• Job Mobility: Dungarvan’s multi-state footprint allows internal job mobility nationwide.
• Referral Rewards: Employee referral program.
• Employee Support: Employee Assistance Program (EAP).
• Employee Perks: National Brand Discounts, Employee Referral Program, and Employee Assistance Program .
• Mileage Reimbursement: $0.55 cents per mile

Work Environment and Office Hours

This position is in-office, providing site supervision for direct care staff. This role involves typical office hours, Monday through Friday, full-time. Additionally, the House Manager must have a flexible schedule with the ability to be on-call during the on-call rotation (this includes weekends and odd hours). This position is a mixture of both direct care and supervisory duties.

Job Description

Lead People. Manage Programs. Make a Difference.

At Dungarvin, we're looking for a House Manager who brings leadership, accountability, and a passion for helping others succeed. This isn't simply a supervisory position. You'll have the opportunity to lead multiple residential programs, develop and mentor employees, strengthen program operations, and create an environment where individuals with intellectual and developmental disabilities can live meaningful lives with dignity, independence, and choice.

You’ll be responsible for bringing together people, resources, and services to ensure your programs operate successfully while maintaining a strong focus on quality and person-centered care.

What You’ll Do

• Lead a Team: Supervise, coach, and develop Direct Support Professionals. Build a team that takes pride in providing quality support.
• Oversee Operations: Manage multiple residential programs and ensure daily operations run smoothly.
• Solve Problems: Address staffing and operational challenges, make decisions, and find practical solutions.
• Manage Budgets: Monitor expenses, manage program budgets, and make responsible financial decisions.
• Build Relationships: Partner with families, guardians, case managers, and clinical professionals.
• Maintain Quality: Ensure programs meet company standards, licensing requirements, and regulatory expectations.
• Develop Employees: Help recruit, hire, train, and retain employees while providing ongoing feedback and support.

Qualifications

What Makes You A Great Fit

• Education: Bachelor's degree is required in Human Services, Social Work, Psychology, Behavioral Science, or a related field.
• Leadership Experience: Minimum of 2 years of managerial or supervisory experience, including hiring, employee discipline, and performance management.
• Industry Experience: At least 1 year of full-time, direct experience working with individuals with intellectual or developmental disabilities.
• Mental Health Experience: Experience working with individuals with mental health needs preferred.
• Background Clearance: Successful completion of required background checks and applicable regulatory clearances is a condition of employment.
• Driving Requirements: Valid driver's license with an acceptable driving record.
• Reliable Transportation: Reliable vehicle with current auto liability insurance.
• Leadership Skills: Strong decision-making, time management, and communication skills, along with a responsible, mature, and flexible approach to leadership.

Additional Information

WHY WORK ON OUR TEAM

You’ll have the ability to influence more than day-to-day operations. Your leadership will directly impact the people we support, the employees you develop, and the overall success of your programs. If you’re someone who enjoys leading people, solving problems, taking ownership, and making a difference, we’d love to hear from you.

IMPORTANT INFORMATION

At Dungarvin, diversity and inclusion are a part of what makes our organization strong. Together, we can continue to work towards an inclusive culture that supports our employees and persons served. Dungarvan is an affirmative action and equal opportunity employer.