Residential Program Director

Dungarvin

Madison (WI)

On-site

USD 54,100 - 59,300

Full time

14 days+

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Benefits offered by this job

Starting salary of $54,100-$59,300

401k plan with employer match

Medical, dental, and vision insurance

PTO that increases with tenure

Growth and development opportunities

Job summary

A support services provider is seeking a Program Director located in Madison, WI. The ideal candidate will manage operations for residential programs, oversee staff, and support individuals with disabilities. This full-time position offers a competitive salary and benefits including 401k and extensive paid time off. Applicants should have a bachelor’s degree in a related field and supervisory experience. Come join a mission-driven team committed to making a difference in the community.

Qualifications

Bachelor’s degree, preferably in Human Services, Social Work, Psychology, Behavioral Science or related field.
A minimum of 2 years managerial/supervisory experience.
At least 1 year of full-time, direct experience working with individuals with developmental disabilities.

Responsibilities

Oversee all aspects of assigned group homes.
Develop and maintain individual support plans.
Partner with families and case managers regularly.

Skills

Decision-making skills

Time management

Communication skills

Managerial experience

Crisis management

Education

Bachelor’s degree in Human Services or related field

Job description

At Dungarvin, we are more than a provider of support services—we’re a mission‑driven team rooted in respect, response and choice. Since 1976, we’ve been dedicated to meeting people where they are, working alongside them to provide person‑centered supports that allow people to live independently as possible. You’ll work directly with people in need of assistance, and/or living with intellectual or developmental disabilities, or other complex medical needs.

With services in 15 states, our team is united by a shared commitment to making a real difference—one person, one voice, one choice at a time. We encourage you to embrace this opportunity to impact someone’s life.

Company Perks / Benefits

Starting wage: $54,100-$59,300 annual salary based on education level
401k plan with a 3% employer match after one year of services
Company‑provided hardware and cell phone stipend
Pet insurance
PTO that increases with tenure
PTO donation program
Medical, dental, and vision insurance
Free life insurance and free long‑term disability insurance
Supplemental insurance, FSA, and HSA
Mileage reimbursement
Growth and development opportunities
Employee referral program
Employee Assistance Program
Job mobility options within Dungarvin’s 15 states of services
Discount on your personal Verizon monthly bill, among other national discount programs

Job Description

The Program Director’s caseload will involve programs located in the Madison area.

What You Get to Do

As a Program Director at Dungarvin, you will be responsible for coordinating and managing the operations of the assigned residential programs, supervising traditional DD/IDD programs as well as behavioral programs in certified Adult Family Homes (AFH). The ideal candidate will have previous experience supervising staff and working with adults with disabilities and challenging behaviors, as well as with those requiring crisis management and behavioral interventions. The Program Director will have an assigned caseload of either traditional or behavioral programs and will be equipped to support both types of settings for on‑call purposes. In traditional settings, the Program Director is typically responsible for a caseload of approximately 2–4 adult residential program sites, with a larger number of residents and a smaller number of direct reports per program. In behavioral settings, the Program Director is typically responsible for overseeing 1–2 residential program sites, usually with 1–2 residents per home, and will supervise a staff of approximately 10–12 Direct Support Professionals per program.

Duties include but are not limited to:

Oversee all aspects of assigned group homes
Develop, maintain, and review ISPs, BSPs, or IPPs
Partner with families, case managers, and other stakeholders on a regular basis
Manage household and individual budgets
Provide thorough, complete, and timely on‑site orientation to new staff
Directly train employees in all areas of program implementation
Provide ongoing coaching and development of all employees
Complete employee evaluations, conduct investigations, and initiate disciplinary actions and terminations, as needed
Schedule and lead team meetings
Develop and implement employee schedules

Work Environment and Office Hours

This position is in‑person, providing site supervision for direct care staff. This role involves typical office hours, Monday through Friday, full‑time. Additionally, the Program Director must have a flexible schedule with the ability to be on‑call during the on‑call rotation (this includes weekends and odd hours).

Qualifications

What Makes You a Great Fit

Bachelor’s degree, preferably in Human Services, Social Work, Psychology, Behavioral Science or related field is preferred
A minimum of 2 years managerial/supervisory experience, including hiring, disciplining, and terminating employees
At least 1 year of full‑time, direct experience working with individuals with developmental disabilities or intellectual disabilities
Experience with mental health preferred
A successful background clearance is required as part of the onboarding/employment process
Valid driver’s license with acceptable driving record
Reliable vehicle with current auto liability insurance
Must demonstrate good decision‑making, time management and communication skills, and be responsible, mature, and flexible

Additional Information

At Dungarvin, diversity and inclusion are a part of what makes our organization strong. Together, we can continue to work towards an inclusive culture that supports our employees and persons served. Dungarvin is an affirmative action and equal opportunity employer.

Seniority level