House Manager

Dungarvin; Madison (WI); On-site; USD 56,000 - 69,000; Full time

Benefits offered by this job

Competitive pay

401(k) with employer match

Hardware & cellphone stipend

PTO & paid sick leave

Medical/dental/vision + pet insurance

FSA/HSA

Long-term disability & life insurance

Nationwide job mobility

Employee referral program

Employee Assistance Program

National brand discounts

Job summary

Dungarvin in Madison, WI seeks a House Manager to lead multiple residential programs and supervise direct care staff, ensuring high-quality, person-centered care. You will recruit, mentor, and develop employees while coordinating with families, guardians, case managers, and clinical professionals to support independence and dignity.

The role requires a strong leadership mindset and commitment to compliance.

Qualifications

• Bachelor's degree is required in Human Services, Social Work, Psychology, Behavioral Science, or a related field.
• Minimum of 2 years of managerial or supervisory experience, including hiring, employee discipline, and performance management.
• At least 1 year of full-time, direct experience working with individuals with intellectual or developmental disabilities.
• Background checks and regulatory clearances are a condition of employment.
• Valid driver's license with acceptable driving record; reliable transportation with current auto liability insurance.

Responsibilities

• Lead a Team: Supervise, coach, and develop Direct Support Professionals.
• Oversee Operations: Manage multiple residential programs and ensure daily operations run smoothly.
• Solve Problems: Address staffing and operational challenges, make decisions, and find practical solutions.
• Manage Budgets: Monitor expenses, manage program budgets, and make responsible financial decisions.
• Build Relationships: Partner with families, guardians, case managers, and clinical professionals.
• Maintain Quality: Ensure programs meet company standards, licensing requirements, and regulatory expectations.
• Develop Employees: Help recruit, hire, train, and retain employees while providing ongoing feedback and support.

Skills

Leadership

Team management

Communication

Problem solving

Budgeting

Relationship building

Education

Bachelor's degree in Human Services, Social Work, Psychology, Behavioral Science, or related field

Job description

At Dungarvin, we are more than a provider of support services-we're a mission-driven team rooted in respect, response and choice. Since 1976, we've been dedicated to meeting people where they are, working alongside them to provide person centered supports that allow people to live independently as possible. You'll work directly with people in need of assistance, and/or living with intellectual or developmental disabilities, or other complex medical needs.

With services nationwide, our team is united by a shared commitment to making a real difference-one person, one voice, one choice at a time. We encourage you to embrace this opportunity to impact someone's life.

Company Perks/Benefits:

• Competitive Pay: Starting wage $62,300/Annually.
• Retirement Plan: 401(k) plan with employer match after one year of service.
• Company-Provided Hardware and Cellphone Stipend: All necessary equipment will be provided, along with a monthly stipend for cell phone expenses.
• Time Away: PTO that increases with tenure, PTO donation options, and paid sick leave
• Insurance & Health: Medical, dental, and vision coverage, pet insurance, supplemental insurance options, and flexible spending and health savings accounts (FSA and HSA). Plus, 100% company-paid long-term disability and life insurance.
• Additional Coverage: Supplemental insurance options, Flexible Spending Account (FSA), and Health Savings Account (HSA).
• Job Mobility:Dungarvan’smulti-state footprint allows internal job mobility nationwide.
• Referral Rewards: Employee referral program.
• Employee Support: Employee Assistance Program (EAP).
• Employee Perks:National Brand Discounts, Employee Referral Program,andEmployee Assistance Program .

Work Environment and Office Hours:

This position is in-office, providing site supervision for direct care staff. This role involves typical office hours, Monday through Friday, full-time. Additionally, the House Manager must have a flexible schedule with the ability to be on-call during the on-call rotation (this includes weekends and odd hours).This position is a mixture of both direct care and supervisory duties.

Job Description

Lead People. Manage Programs. Make a Difference.

At Dungarvin, we're looking for a House Manager who brings leadership, accountability, and a passion for helping others succeed. This isn't simply a supervisory position. You'll have the opportunity to lead multiple residential programs, develop and mentor employees, strengthen program operations, and create an environment where individuals with intellectual and developmental disabilities can live meaningful lives with dignity, independence, and choice.

You'll be responsible for bringing together people, resources, and services to ensure your programs operate successfully while maintaining a strong focus on quality and person-centered care.

What You'll Do

• Lead a Team: Supervise, coach, and develop Direct Support Professionals. Build a team that takes pride in providing quality support.
• Oversee Operations: Manage multiple residential programs and ensure daily operations run smoothly.
• Solve Problems: Address staffing and operational challenges, make decisions, and find practical solutions.
• Manage Budgets: Monitor expenses, manage program budgets, and make responsible financial decisions.
• Build Relationships: Partner with families, guardians, case managers, and clinical professionals.
• Maintain Quality: Ensure programs meet company standards, licensing requirements, and regulatory expectations.
• Develop Employees: Help recruit, hire, train, and retain employees while providing ongoing feedback and support.

Qualifications

What Makes You A Great Fit:

• Education: Bachelor's degree isrequired in Human Services, Social Work, Psychology, Behavioral Science, or a related field.
• Leadership Experience: Minimum of 2 years of managerial or supervisory experience, including hiring, employee discipline, and performance management.
• Industry Experience: At least 1 year of full-time, direct experience working with individuals with intellectual or developmental disabilities.
• Mental Health Experience: Experience working with individuals with mental health needs preferred.
• Background Clearance: Successful completion of required background checks and applicable regulatory clearances is a condition of employment.
• Driving Requirements: Valid driver's license with an acceptable driving record.
• Reliable Transportation: Reliable vehicle with current auto liability insurance.
• Leadership Skills: Strong decision-making, time management, and communication skills, along with a responsible, mature, and flexible approach to leadership.

Additional Information

WHY WORK ON OUR TEAM:

You'll have the ability to influence more than day-to-day operations. Your leadership will directly impact the people we support, the employees you develop, and the overall success of your programs. If you're someone who enjoys leading people, solving problems, taking ownership, and making a difference, we'd love to hear from you.

IMPORTANT INFORMATION:

At Dungarvin, diversity and inclusion are a part of what makes our organization strong. Together, we can continue to work towards an inclusive culture that supports our employees and persons served. Dungarvin is an affirmative action and equal opportunity employer.

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